Mike Mcgraw Email and Phone Number

Founded in 1970, ACCESS Destination Services sets the standard for excellence in award-winning destination management services in North America. We are your single source for everything from creative program design and unique special event production, to transportation logistics, CSR programs and recreational activities. With national reach and local expertise, ACCESS will meet your objectives and exceed your expectations.

Event Producer/Manager with a legacy of delivering exceptional results for clients. Specializing in award winning corporate events, parades, meetings, seminars, conventions, Live television and, non-profit fundraising. • Creation of sales proposals and client engagement• Fiduciary responsibility for management of budgets and expenditures• Sponsorship sales and commitment fulfillment• Collaboration with marketing and sales teams to develop event promotion strategies• Negotiate and coordination with audio / visual, entertainment, transportation and décor vendors and suppliers• Liaison with government municipalities and local, state and federal law enforcement officials to coordinate event permitting, services and security• Direct management of on-site event staff Live Events: • Red Hat Summit - Boston, MA• National Latino Peace Officers International Conference - Orlando, FL• Mohawk Carpet "Edge" Convention - Orlando, FL• American Veterans Center "American Valor" - Washington, DC• Toyota Board Of Governors Conference - Miami Beach, FL• Orlando Police Department “Turn Up The Heat” - Orlando, FL• Jingle Ball - Miami, FL• International Crime Free Multi-Housing Conference - Orlando, FL• Miss Florida- Miami, FL• Headdress Ball - Orlando, FL• Orlando Police Department "National Night Out" - Orlando, FL• Rosen Hospitality “Pineapple Ball” - Orlando, FL• Miss America Outstanding Teen – Orlando, FLNational Television Productions: • Glorioso – Manaus, Brazil• 6ABC Thanksgiving Day Parade - Philadelphia, PA• Nashville Christmas Parade - Nashville, TN• 7ABC Magnificent Mile Lights Festival – Chicago, IL• National Fourth of July Parade - Washington, DC• Miss America “Show Us Your Shoes” Parade - Atlantic City, NJ• National Cherry Blossom Festival Parade – Washington, DC• National Memorial Day Parade - Washington, DC• Orlando Citrus Parade - Orlando, FL• Marian Anderson Award - Philadelphia, PA• U.S. Dream Academy Gala – Washington, DC

Responsible for the daily operations of the front and back of house functions in the restaurant. • Insured all operational standards were adhered to with commitment and passion through providing direction and guidance to employees• Responded to guest feedback and sought the opportunity to build guest loyalty while educating and empowering other Outbackers to act in a similar capacity• Enforced safety and sanitary practices and maintained a comprehensive maintenance schedule for the restaurant• Ensured compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections met required state standards• Set excellent customer service and work examples• Engaged in community events and marketing opportunities at the restaurant

Coordinated training for all guest service team members. Assisted store managers with ensuring the company’s brand mantra is constantly followed “providing fresh, personal, consistently satisfying, neighborhood dining”. • Partnered with managers on all progressive guidance, coaching• Served a corporate ambassador ensuring our brand manta was standard procedure• Continuous training and development off team-members • Create side work assignments and ensure completion with all team-members• Assisted management in goal achievement on guest satisfaction surveys