Mike Mchugh Email & Phone Number

Greater Tampa Bay Area

London, London, Gb

Leading company efforts in the support and development of business with our ISV partners in North America.

Atlanta, Ga, Us

Directed business development team and drove revenue responsibility for Elavon's ISV Partner solutions including value added resellers, gateway partner solutions, strategic accounts, and independent merchants. Exceeded sales goals each year growing Elavon’s gateway business by 42%Directly responsible for providing leadership by managing Client Executives driving the certification of partners on Elavon’s future gateway solution and migration of merchant from legacy solutions while retaining and growing revenue

Atlanta, Ga, Us

Responsible for business development of retail gateway customers including managing strategic Value Add resellers and direct partners.Achieved significant revenue growth exceeding year-over-year revenue by 12%.

New York, Ny, Us

Executive manager responsible for 175 employees in the Client Services organization which included the sale of service solutions, project implementation and delivery of services to exceed customer expectations.Profit and loss responsibility for VeriFone Client Services organization which generated more than $50M in annual revenue. As Director of Client Service, revenue grew 21.6% while margins exceeded 3.8% growth reaching a 60.3% gross margin. Consolidated three internal help desks and reduced 50% of help desk employees through an outsourcing initiative resulting in savings of $1.3M annually and gross profit margins of 70% on help desk revenues.

New York, Ny, Us

Responsible for service sales, implementation of projects and ongoing customer supportin North America for government, retail, petroleum and financial business units.Revenue growth attainment of 51% and gross margin improvement from 26.9% to 48.9%during my tenure as General ManagerNegotiated the resolve of a major asset inventory tracking problem representing $18M inassets located at 40,000 retail sites with a key government customer

Responsible for developing, implementing and supporting store automation systems in a 600 location chain of petroleum/convenience stores for the purpose of capturing information to manage inventory, control cash and credit cards and manage the profitability of the retail units.

Directed company owned locations and retail and wholesale business owners representing the Texaco brand to enhance petroleum and convenience store sales, maintain brand integrity and serve the general public

Bachelor Of Science In Business Administration, Finance

Mba, Marketing

Education record