• Promoted to Billing Manager after 1.5 years (previously was Internal Compliance Administrator)• Completing month end reconciliations• Planning, implementing, and overseeing risk-related programs• Creating new customers in AS400• Performing daily fuel audits to ensure fraud has not occurred• Performing daily order entry audits to ensure dispatch did not override masters within the system• Performing daily billing audits to ensure accuracy of billing prior to being… Show more • Promoted to Billing Manager after 1.5 years (previously was Internal Compliance Administrator)• Completing month end reconciliations• Planning, implementing, and overseeing risk-related programs• Creating new customers in AS400• Performing daily fuel audits to ensure fraud has not occurred• Performing daily order entry audits to ensure dispatch did not override masters within the system• Performing daily billing audits to ensure accuracy of billing prior to being invoiced• Finalizing invoices & transferring all orders from ICC to AR in AS400• Creating & manipulating reports through Qlik & setting up these reports to be automatically sent to managers/controllers• Fixing templates within nprinting when reports do not send automatically• Analyzing credit data & providing credit limit increases for customers as necessary• Creating customizable reports through Excel to improve efficiencies for the controller & operations managers• Solving interpersonal conflicts• Solving any issues in relation to Operations/Billing Show less

• Promoted to Human Resources after 6 months• Created job descriptions, hierarchy, and operating policies/procedures • Created a Joint Health and Safety Committee – Representative member• Responsible for monitoring and ensuring accurate timesheets• Performed & aided in Payroll to ensure employees were receiving the proper pay• Developed training programs and ensured all employees are familiar with their job responsibilities• Handled investigations and resolutions of… Show more • Promoted to Human Resources after 6 months• Created job descriptions, hierarchy, and operating policies/procedures • Created a Joint Health and Safety Committee – Representative member• Responsible for monitoring and ensuring accurate timesheets• Performed & aided in Payroll to ensure employees were receiving the proper pay• Developed training programs and ensured all employees are familiar with their job responsibilities• Handled investigations and resolutions of employee issues, conflicts and concerns• Ensured all employment practices complied with federal, provincial and local regulations• Responsible for recruiting, hiring, and training all new employees• Established an Excel workbook to fully encompass landfill monitoring for municipalities• Created several Excel workbooks to improve efficiency for all employees Show less

• In charge of billing residential clients on a weekly basis• Promoted to Utility/Municipal AR after 6 months which encompassed the largest clients for Davey Tree• Responsible for monitoring GPS & ensuring employees were filling out the timesheets correctly• Generating invoices and ensuring these values are accurate• Investigating and resolving any irregularities or enquiries• Assisting in general financial management and analysis• Responsible for ensuring all employees… Show more • In charge of billing residential clients on a weekly basis• Promoted to Utility/Municipal AR after 6 months which encompassed the largest clients for Davey Tree• Responsible for monitoring GPS & ensuring employees were filling out the timesheets correctly• Generating invoices and ensuring these values are accurate• Investigating and resolving any irregularities or enquiries• Assisting in general financial management and analysis• Responsible for ensuring all employees are paid on a weekly basis• Continually aiding in finding issues in efficiency• Created a Microsoft Excel workbook to reduce the amount of time spent on DSO/aging reports for monthly WIP Show less

• Responsible for coordinating with the Warehouse Manager to ensure all new employees are properly trained• Responsible for Coordinated with the Warehouse Manager to ensure all employees are following the correct procedures• Created an excel spreadsheet that improved the parts purchasing process• Established an efficient method for sales representatives to use for selling parts to customers• Effectively communicated product information to be used by external vendors

• Obtained requests for facilities/loans from the branches and dealt with adjudicators to process the loans through a software called CARDS• Used computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze, and present data.• Analyzed customers' financial status and forecasted returns using ratio analysis and Moody's risk analysis