Mike Modlin Email & Phone Number

Broken Arrow, Ok, Us

United States

Tulsa, Oklahoma, United States

In this role, I delivered exceptional assistance to worldwide Network infrastructure administrators through difficulties and implementation of new technologies, initiatives, and daily responsibilities. One of my key responsibilities was to oversee the opening, closing, or expansion of facilities through designing and implementing wireless, data, and voice networks. I collaborate with vendors and partners on current and future solutions. Fulfilled customer and user needs with corporate… Show more In this role, I delivered exceptional assistance to worldwide Network infrastructure administrators through difficulties and implementation of new technologies, initiatives, and daily responsibilities. One of my key responsibilities was to oversee the opening, closing, or expansion of facilities through designing and implementing wireless, data, and voice networks. I collaborate with vendors and partners on current and future solutions. Fulfilled customer and user needs with corporate requirements, financial constraints, and logistical issues in order to accomplish project deliverables. I implemented policies and access control lists (ACLs) to handle security challenges. I communicated with several organizational competency groups to implement a change or resolution.A small section of my achievements comprises:Implemented virtual firewalls and new VLANs for them at global locations to protect legacy systems.Implemented 802.1x security on our network ports.Worked to replace T.D. Williamson's global core network switch.Introduced Meraki network templates for easier configuration of new networks.Resolved a WinRm issue that was occurring in our Solarwinds environment that was causing extremely high polling numbers, which resolved our need to purchase another very expensive polling server.Skills: Infrastructure Planning · Server and Storage administrationHigh Availability (HA) · Communication · Team Management · Team Leadership · Project Management · Network Architecture · Network Design · Network Engineering · Network Administration · Network Security · Networking · Cisco Technologies · SD-WAN · WAN · Routers · Routing · Switches · Routing Protocols · LAN-WAN · Ethernet · TCP/IP · Wireless · VPN · QoS · MPLS · VoIP · Firewalls · Wireless Networking · Incident Management · Disaster Recovery · Troubleshooting · Technical Support · DNS · DHCP Show less

Las Vegas, Nevada, United States

Deploy, manage and maintain VM Infrastructure, various servers and cloud solutions, IIS10, Microsoft 365, Meraki Switches, Cloud Security Solutions, and Load Balancers. Develop, deploy, manage and maintain all platforms of Windows, Linux, and Apple operating system builds.Develop, document, and execute processes and runbooks. Ensure internal and external SLAs are met, including measuring and reporting key metrics, trends, and system performance. Work with teams and project managers to… Show more Deploy, manage and maintain VM Infrastructure, various servers and cloud solutions, IIS10, Microsoft 365, Meraki Switches, Cloud Security Solutions, and Load Balancers. Develop, deploy, manage and maintain all platforms of Windows, Linux, and Apple operating system builds.Develop, document, and execute processes and runbooks. Ensure internal and external SLAs are met, including measuring and reporting key metrics, trends, and system performance. Work with teams and project managers to achieve company deadlines. Participate on root-cause analysis for incidents and outages. Manage daily ticket queues and delegate tasks as necessary.Provide detailed reports to management including metrics, system performance projection, and root-cause analysis. Serve in on-call rotations and act as an escalation point during outages.Create scripts to automate processes as appropriate. Provide operational support to other teamsProvide coaching and mentoring as applicable. Collaborate with all business functions to ensure the successful implementation and maintenance of the company's ERP platform. Continuously stay up-to-date on industry advancements and provide recommendations to improve the company's core and product infrastructure. Serve as a Subject Matter Expert for our infrastructure, to help drive the strategic direction of the global infrastructure portfolio, defining future business needs related to location build and integration functionality. Work with end-users to identify and analyze business processes, workflows, requirements, issues, and opportunities, and evaluate the potential application of new or modified technology solutions and/or processes. Troubleshoot end-user reported problems or coordinate with internal and/or external support if necessary. Show less

Tulsa, Oklahoma, United States

Used technical knowledge and specialized skills to support, build, implement, and improve technology solutions. Managed large projects with minimal guidance. Resolved technical customer issues. Served as acting I.T. Manager. Mentored technicians and equipment coordinators in my department.

Checotah, Oklahoma, United States

Supported every facet of Information Technology for over 60 dental clinics, to include networking, wireless, desktop support, database, applications, backups, server, and dental equipment support. Fixed a problematic Active Directory Forest/environment.

Tulsa, Oklahoma, United States

Designed, implemented, maintained, and supported SageNet's customer networks. Responsible for designing and developing scalable, maintainable, highly available network architectures to meet external customer objectives and SLAs, as well as network rollouts, projects, process flow, documentation, and on-going maintenance of assigned accounts. Supported, installed, maintained, troubleshot, and coordinated the usage of LAN/WAN, security, UTM, VoIP, wireless, and VPN technologies for multiple… Show more Designed, implemented, maintained, and supported SageNet's customer networks. Responsible for designing and developing scalable, maintainable, highly available network architectures to meet external customer objectives and SLAs, as well as network rollouts, projects, process flow, documentation, and on-going maintenance of assigned accounts. Supported, installed, maintained, troubleshot, and coordinated the usage of LAN/WAN, security, UTM, VoIP, wireless, and VPN technologies for multiple customer networks. Built and implemented network and security technology for customer WAN solutions including firewalls, routing, VPN, IDS/IPS, threat monitoring, UTM, and content filtering. Assessed customer environments to make recommendations based on needs. Provided assessments, designed deployed and implemented services of multi-vendor solutions. Maintained and supported methodologies for multiple large retail customers. Worked within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Defined and maintained backhaul network infrastructure utilizing multiple backbone technologies. Provided engineering support for network design, performance tuning, and monitoring. Network incident and outage escalation for Network Operations Center. Prepared other teams (CIM, Test & Turn Up, Customer Service & Support, Config-Line, Network Ops, etc.) by designing and conducting new and existing project training programs and turnover procedures. Liaised with vendors and other IT personnel for problem resolution. Created and maintained all required network documentation including diagrams and troubleshooting methodologies using provided tools. Show less

Tulsa, Oklahoma, United States

Designed, developed, installed, configured, and managed U.S. Beef's network infrastructure in a distributed environment, to include our Aruba wireless network and VOIP. Performed Cisco switch and router configuration, along with troubleshooting network devices and protocols. Assisted with the creation of Windows update packages in SCCM. Performed on-call support duties for network operation; evaluated and implemented tools to provide and enhance the reliability, availability and serviceability… Show more Designed, developed, installed, configured, and managed U.S. Beef's network infrastructure in a distributed environment, to include our Aruba wireless network and VOIP. Performed Cisco switch and router configuration, along with troubleshooting network devices and protocols. Assisted with the creation of Windows update packages in SCCM. Performed on-call support duties for network operation; evaluated and implemented tools to provide and enhance the reliability, availability and serviceability of the distributed system environment. Planned, built and maintained both Local and Wide Area network environments. Configured and maintained monitoring tools. Collaborated with Infrastructure team to optimize configurations and network performance. Collaborated with Security team to ensure security and regulatory compliance for credit card compliance (PCI).Designed, planned and implemented disaster recovery solutions. Provided 2nd level technical support to our help desk and worked assigned tickets. Ordered and coordinated installation of WAN circuits. Converted over 200 sites from DSLVPN to broadband DMVPN. Managed and updated ACLs. Show less

Tulsa, Oklahoma, United States

Assist in the planning, design, documentation, support, maintenance, and implementation of various systems to include servers, network equipment – to include Cisco, Extreme, and Aruba network devices, door access systems, security systems, cameras, alarm systems, laboratory equipment and software applications in the Tulsa LAN/WAN environment. Support and maintain the virtual, Citrix, Active Directory, SCCM, network printing, Infrastructure, data back up, and monitoring environments. Responsible… Show more Assist in the planning, design, documentation, support, maintenance, and implementation of various systems to include servers, network equipment – to include Cisco, Extreme, and Aruba network devices, door access systems, security systems, cameras, alarm systems, laboratory equipment and software applications in the Tulsa LAN/WAN environment. Support and maintain the virtual, Citrix, Active Directory, SCCM, network printing, Infrastructure, data back up, and monitoring environments. Responsible for over 250 server VMs (Windows server 2003-2016 and Linux) and Active Directory environment, to include group policy creation, management, user and group creation and folder permissions. Provide excellent technical support, communication, documentation, vendor relations, and technology strategies. Show less