Mike Morrell Email & Phone Number

Everett, Washington, United States

Everett, Wa

Bellevue, Wa

Account Support Manager delivering Mission Critical services for Hewlett-Packard customers in the greater Seattle area.Provided security assessment services to North American customers identifying vulnerabilities and providing remediation recommendations.Technical consultant focusing on servers, storage, networking and support.Linux focal for national account support team providing leadership and resource coordination to address complex Linux support issues.Regional focal for security assessment service responsible for presenting security service offering to potential customers enabling new business.

Technical consultant focusing on Cisco security and infrastructure solutions.Technical Consultant lead for a worldwide network refresh project – Americas sites. - Responsible for site-specific LAN design and equipment configuration supporting the network refresh (network, VoIP, Wireless). - Technical focal for the site deployment to mange installation resources, troubleshoot technical issues and manage customer communications. - Automated the process which was used to generate the selection of the network devices (routers, switches, Wireless LAN Controllers, Voice Gateways) for a particular site size. This turnkey process generated the Bill Of Materials and all the site-specific network device configurations.Provided network consulting services for major US steel manufacturer – build-out of new facility ($4.65 billion stainless and carbon steel processing facility).

Responsible for design, development and technical quality of network support and deployment solutions that involve one or more technologies.Developed automated configuration processes for networking/compute equipment.- Allowed complex networking and compute devices to be configured by nontechnical resources. Device configuration is started in a manner seconds allowing for multiple devices to be configured/managed by one resource. - Used to configure/deploy over 25,000 devices during its life-cycle (~15 years).Developed web-based device configuration line monitor.-Provided a GUI to monitor automated device configuration activities from anywhere in the world.- Provided a method of real-time collaboration between the remote Network Engineer and the local management resource to resolve any device configuration issues.

Lake Stevens, Washington, United States

Supporting manufacturing processes in various roles (Line Tech on Spectrum Analyzer, Board Test Programmer, PC Design, R&D Lab Technician, IT Operations).