Mike Mott Email & Phone Number

Boston, Ma, Us

Newton, Massachusetts, United States

• Create surveys using Qualtrics to generate sales leads/insights for clients• Create and deploy email blasts using Marketo to disseminate content for client’s sales leads• Perform operational tasks to facilitate the product lifecycle of multiple TechTarget products using Excel, in house applications, Qualtrics, and Salesforce• Manage asset syndication through Excel trackers and coordination with copy writer• Manage and communicate task status and progress through Zendesk ticketing system• Create excel trackers to manage campaign lifecycle maintenance

Waltham, Massachusetts, United States

• Transferred from temporary to permanent employment after six months of strong work performance• Recognized as a top performer and promoted to Senior Market Research Associate after one year• Surveyed respondents from retail and restaurant industries regarding market trends and consumer behavior via telephone• Perform 50+ daily outgoing calls to locate respondents and accurately document data received from corresponding interviews• Designed draft for employment advertisements for display on multiple billboards at local mall• Mentored 5+ new hires with guidance on proper call execution and corporate culture etiquette• Served on Event Planning Committee and organize multiple company outings, including booking venues and employee engagement• Supported office operations with Excel based tasks, such as producing end of day reports and maintaining Excel based project trackers

North Haven, Connecticut, United States

• Established on-going relationships with consumers through face to face interaction, email, and phone calls• Maintained logs of all communications with customers• Negotiated pricing on vehicles between senior managers and customers

Cheshire, Connecticut, United States

• Entered data from medical records utilizing custom debt collection software and Excel• Performed general office duties including communicating with clients, routing calls, and processing mail