Mike Mourton Cfsp work email
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Mike Mourton Cfsp personal email
Mike Mourton Cfsp is a Global IoT Support Manager at Merrychef. He possess expertise in account management, budgets, new business development, strategic planning, negotiation and 16 more skills. Colleagues describe him as "We used Enodis for a rather large brand conversion in the UK. Mike was assigned to our project and went above and beyond for all of our needs. He worked nights and weekends to ensure we had shops up and running on time. Often, Mike would travel after hours just to drop off a part or ensure an install was performed correctly. Mike is the kind of person you want on your team, a can do type of person with a great customer attitude. Take care, Bill Alley"
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Global Iot Support Manager - At MerrychefMerrychef Jan 2023 - PresentLondon And Italy -
Iot Support Manager EmeaWelbilt Inc. Apr 2022 - Feb 2023EmeaIn the role of IoT Support Manager I will provide aftermarket support for connected equipment for all brands within the Welbilt portfolio. I am accountable for the performance of all connected equipment in the EMEA market and will work closely with the KitchenConnect team to deliver to customer expectation.Implement new solutions, strategies, and processes to improve efficiencies for proactive and reactive connected support.Provide input to the KitchenConnect team to… Show more In the role of IoT Support Manager I will provide aftermarket support for connected equipment for all brands within the Welbilt portfolio. I am accountable for the performance of all connected equipment in the EMEA market and will work closely with the KitchenConnect team to deliver to customer expectation.Implement new solutions, strategies, and processes to improve efficiencies for proactive and reactive connected support.Provide input to the KitchenConnect team to improve the stability, security, efficiency, and scalability of systems.Manage omnichannel escalated issues to resolution to ensure a high level of customer satisfaction with SLA compliance for both reactive and proactive support (monitoring, remote troubleshooting). Show less -
Regional Technical Director - Garland Products & Kitchenconnect - EmeaWelbilt Inc. Feb 2019 - Aug 2022EmeaSupport ALL Garland branded products, including Inducs. Work closely with the factory technical teams at Garland in Canada and Inducs in Switzerland. I will also become our Technical leader for KitchenConnect in the EMEA region.
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Service ManagerJestic Foodservice Equipment Ltd Apr 2014 - Feb 2019United KingdomWork closely with the Jestic and Servequip team to ensure the unrivalled level of customer service currently provided by Servequip continues. To support the field service and internal service admin team.To support our current customer base in all aspects of their relationship with Jestic and ServequipDevelop and implement a strategic approach to allow us to further enhance our customer offering in both field service and value added services. -
Aftermarket Director UkManitowoc Foodservice Apr 2011 - Apr 2014 -
Technical Services ManagerManitowoc Foodservice Uk Jan 2009 - May 2011
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Parts ManagerEnodis Uk Food Service Jun 2008 - Dec 2008Responsibilities Include:• Day to Day admin• Strategic planning• Pricing• costing• Inventory control• purchasing -
Technical ManagerEnodis Uk Food Service Apr 1998 - Jun 2008Responsibilities Include:• Technical support for all products imported and distributed• Training• Warranty budget cost control• Service• Key account support• Field based support team
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Field Support ManagerSodexho Oct 1996 - Apr 1998
Mike Mourton Cfsp Skills
Mike Mourton Cfsp Education Details
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Microsoft, Cisco, Sql, C# -
CollegeHnc Business & Finance -
CollegeManagment Studies
Frequently Asked Questions about Mike Mourton Cfsp
What company does Mike Mourton Cfsp work for?
Mike Mourton Cfsp works for Merrychef
What is Mike Mourton Cfsp's role at the current company?
Mike Mourton Cfsp's current role is Global IoT Support Manager.
What is Mike Mourton Cfsp's email address?
Mike Mourton Cfsp's email address is mi****@****ilt.com
What schools did Mike Mourton Cfsp attend?
Mike Mourton Cfsp attended Kingston University, College, College.
What skills is Mike Mourton Cfsp known for?
Mike Mourton Cfsp has skills like Account Management, Budgets, New Business Development, Strategic Planning, Negotiation, Training, Purchasing, Key Account Management, Management, Pricing, Product Development, Food Service.
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