Mike N. Email and Phone Number

-Received hands-on training in a variety of information security disciplines.-Training included: Network Security, Cryptography, Cloud Security, Application Security, and much more.

-Worked with 6 other departments to align branding with corporate standards and strategies such as improving customer satisfaction and attracting and retaining the best people.- Mentored 50+ employees in applying effective sales techniques such as asking more questions and actively listening to the customers needs while delivering top-notch customer service.-Completed daily paperwork and computer entries of sales data using an Excel database established by the company.

-Exceeded sales goals by 3% and accomplished business objectives such as improving customer satisfaction by providing proactive customer support.-Established and optimized schedules to keep coverage and service in line with forecast demands.-Oversaw staff performance for 100+ employees and increased morale by 20% by empowering staff through giving responsibilities which they could be held accountable for and creating a culture of recognition.

-Accountable for operational results in store procedures, payroll, management, cash handling, and inventory control.-Executed flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed.-Participated in the training process for new hires on LS&Co culture, product knowledge, and other associate responsibilities.