Mike O'Keefe Email & Phone Number

Developing a combined team of Project Managers from across the Accession Technology group. Accession is the parent company of both Risk Strategies Company and One80 Intermediaries.

Boston, Ma, Us

Boston, Ma, Us

Cincinnati, Oh, Us

Led complex professional services engagements for the installation and configuration of a wide range of datacenter and cloud technology products. Projects delivered in many domains including the traditional Datacenter Compute, Network, and Storage domains, Converged and Hyperconverged infrastructures, Cloud Implementations and Cloud Migrations, Networking, and Virtualization Infrastructure.• Developed and documented standard processes for the staging and configuration of pre-configured hardware for delivery to up to hundreds of customer sites. These processes greatly enhanced the predictability of the process, resulting in reduced error rates and lower internal costs due to enabling coordination of just-in-time configuration efforts and better-timed delivery logistics. • Wrote delivery toolkit set of spreadsheets to better plan, track execution, and enhance customer communication for complex Dell EMC VxBlock Release Certification Matrix (RCM) multi-platform firmware upgrades (RCM). The toolkit greatly enhanced customer and internal communication, reducing risks by ensuring a clear picture of the complex engagement and current statuses was understood by all project stakeholders.• Built long-term relationships with multiple RoundTower customers based on the successful delivery of multiple projects and programs over time. Actively worked in coordination with the Account Management teams to ensure new opportunities are discovered to grow the relationship through better understanding of customer needs.• Recognized with RoundTower Tech Team MVP (Q3 2018) and PMO MVP (Q4 2019) awards.

Chicago, Illinois, Us

In October 2020, AHEAD, RoundTower, and Kovarus joined forces to create the new AHEAD. We build platforms for digital business. By weaving together advances in enterprise cloud infrastructure, intelligent operations, and modern applications, we help enterprise deliver on the promise of digital transformation.

Plano, Tx, Us

Coordinated the scoping, procurement, installation, and configuration tasks associated with delivery of QuadraMed’s customized Self-Service Patient Kiosk product to hospital end-users.• Developed reporting dashboard to resolve communications issues and greatly reduce project risk.• Leveraged prior IT experience to guide planning and issue resolution to avoid project delays.• Managed pre-acquisition division finances resolution including maintenance invoicing, account reconciliations, and collecting over $6MM in overdue customer Accounts Receivable.

Hanover, Md, Us

Planned and coordinated a hardware and software rollout across all Axcess Financial retail locations.• Developed methodology to track deliverables and increase efficiencies throughout engagement.• Successfully deployed over 5,000 individual workstations to each of 1,200 nationwide locations.

Cincinnati, Ohio, Us

Developed and led a program of physician office infrastructure installation projects.• Coordinated all activities including determining installation scopes and budgets, determination of end-user device placement, and coordination of third-party cabling and network circuit installations.• Worked directly with end-user physicians and internal Mercy Health executive management to ensure clear expectations and coordination of activities in active medical offices. Achieved a high level of satisfaction from all stakeholders.• Completed the integration of over 75 medical offices onto Mercy Health’s network, achieving a high level of satisfaction among both physicians and Mercy Health executives.

Cincinnati, Ohio, Us

Provided direct systems administration services to medical offices on behalf of Mercy Health.• Served as local project coordinator for all client hardware and software initiatives.• Performed maintenance and administration for client-owned hardware and software including networking, telecom, servers and storage, and all end-user devices.• Served as customer advocate for larger scope issues within Mercy Health to drive resolution.