Mike Olivero Email and Phone Number

I am an effective people and project focused operations manager with high ethical standards. I work hard at achieving mission success through team success and outstanding customer care. I develop and support clear SOP's that are repeatable, successful processes. I have a penchant for improvement, so I focus heavily on creating lean processes that are supported by disciplined KPI data collection, whole process understanding, and excellent team and personal problem-solving skills. I use excellent written and verbal communication skills that assist me in all my internal and external communications at all levels of leadership. Customer care, vendor relationships, and team development are places I thrive. I'm comfortable teaching, leading, training, interviewing, and providing team reviews and correction as needed. I bring decades of experience and training in a wide range of fields including drilling, tapping, pneumatics, HVAC, automotive, plumbing, painting, teaching, aviation, and more. I have solid computer skills, learn systems fast, work hard to promote safety and SOP processes, and I can make critical decisions without overlooking the value of input and perspectives.