Mike Olson Email & Phone Number

St. Paul, Minnesota, Us

San Francisco, California, Us

In this role, I served both as accountable executive and as a senior leader in support of the accountable executive charged with improving the Wholesale Banking client onboarding experience. In my tenure as accountable leader, I led a strategic program with a large budget and broad goals that included creating a streamlined, timely, and satisfactory client onboarding experience. My accomplishments in this role include the creation of a new client onboarding platform used by 5K + employees, the creation of digital client facing experiences, eSignature enablement, and the creation of a proprietary platform and approach to insuring proper authorizations to facilitate transactions in this space.As this initiative evolved into an Enterprise Onboarding function, I continued to support the initiative as the Client Success Director accountable to insure that the client experience and voice permeated all of the future iterations and improvements in the space.

San Francisco, California, Us

I lead a talented group of professionals to meet the business process, project management, technology, data, and reporting needs for the Commercial Banking division of Wells Fargo. This group of professionals has a reputation for producing high quality outcomes under tight deadlines by taking innovative approaches and not letting perfection be the enemy of progress. This team can assemble quickly to define projects at inception and ushering them through to fully implemented BAU processes. The team is comprised of a diverse set of individuals who come from different backgrounds and generations who have a shared vision where the team matters more than the individual. This team inspires me in the way they support each other and raise each other up to be the best they can be.In my role, I have recruited and developed individual contributors into confident and servant leaders who will in turn go on to become the future leaders of our company. This is the accomplishment that I am the most proud of.In the course of this position, I have served as the BSA-AML Financial Crimes remediation lead and have played a role as senior leader and advisor as we continue to build out and refine our BSA AML practices. I am very proud of my team for building the processes, platforms, tools, and reporting that made our line of business successful and helped serve as a foundation for how the rest of our broader organization will accomplish this important work. I have also served as Middle Market Banking's transformation program leader as we look at our overall business support structure, lending tools and centralization efforts to become the more efficient bank of the future we aspire to be.

San Francisco, California, Us

- Serve as primary liaison to Corporate Banking across a broad portfolio of initiatives including technology, marketing, and business process projects- Advocate and reiterate the position of the line of business across project teams in the creation of timelines, deliverables, and scope of key projects- Provide leadership and establish accountability model for newly established Transition Program Office

San Francisco, California, Us

Collaborative role with Senior Managers in several key lines of business to coordinate Customer Relationship Management strategies:• Stakeholder management, negotiation, and influencing to assure mutually beneficial outcomes for all parties • Budget accountability and direct management of a team of Business Consultants• Responsible for the approach, implementation and results of legacy CRM data conversions• Responsible for establishing the ongoing Center of Excellence for salesforce.com for Wholesale BankingNotable Accomplishments:• Delivered CRM solution to 2000+ team members across 7 lines of businessCollaborative role with Senior Managers in several key lines of business to coordinate Customer Relationship Management strategies:• salesforce.com• Microsoft Dynamics

San Francisco, California, Us

Directly and through subordinates manage a large program consisting of multiple related Wachovia integration projects. Responsibilities included:• Financial planning, forecasting, budget, and analysis for $20+ million integration projects• Stakeholder management, negotiation, and influencing to garner the appropriate project resources and support• Manage portfolio of 15 related projects for an enterprise system of record implemented to house $100+ Billion syndicated commercial and international loan portfolio Notable Accomplishments:o Took on a project already underway and behind. Re-worked the schedule and budget to more realistic targets and secured Executive Management approval to proceed under the new timelineo Managed budget to less than 1% variance for the 18 months I managed the project

San Francisco, California, Us

Currently managing medium-sized technology team at the business unit level.

San Francisco, California, Us

Managed Wells Fargo's market entry into full service technology financing.

San Francisco, California, Us

In this position, I worked with our Sales team to analyze and approve/reject applications for Commercial Credit. I provided end-to-end analysis of companies ranging in size from sole proprieter to Fortune 50 and finalized a recommendation to structure credit arrangements that were acceptable to Wells Fargo and the Customer.

San Francisco, California, Us

In my first 7 years with Wells Fargo, I held numerous positions of increasing responsibility. My significant accomplishments include building a data center and hiring and training the staff members who manage the data center. I served as the lead project manager for the implementation of a vendor-provided collections and customer service platform. I served as the lead trainer for a new credit and sales origination plaftorm that included preparing and delivering a live training session to 200+ team members.I recruited, hired, and managed staff during my tenure in this role.

San Francisco, California, Us

In this role, I managed the server infrastructure and supporting team for Wells Fargo Equipment Finance. I proposed and implemented a data center build-out that enabled failover and high-availability that aligned with the business unit's rapid expansion plans. I managed staff directly in this role.

Mba, Strategy And Finance

Ba, Business