Mike Palma Email and Phone Number
A dynamic and creative Hospitality Leader with 25 years of management experience - Operations, Team Building, Sales & Marketing, Budget & Financials, Strategic Planning, Nightlife/Entertainment, Systems & Controls.
Mango'S Tropical Cafe, Inc
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Executive Vice PresidentMango'S Tropical Cafe, Inc Sep 2022 - PresentMiami Beach, Florida, United States -
Vice President Of Business DevelopmentCreating Revolutions Mar 2020 - May 2023Miami, Florida, United StatesOur company develops Muti-Patented "Smart" Technology tools for the Hospitality Industry to assist in elevating levels of guest satisfaction, team productivity, and ROI. We specialize in employee accountability and efficiency by providing "real-time" data & metrics for any Service Driven Standard Operating Procedure. In summary, we ENHANCE your service levels without interrupting or changing any current process or step. www.creatingrevolutions.comResponsibilities include developing and implementing the business strategy and overseeing the sales and marketing, internal revenues and expenses, external financing, and investors relations. -
Executive Vice PresidentJesta Hotels & Resorts Oct 2018 - Mar 2020Miami, Florida, United StatesOversaw and led four owned hotels with 344 keys and over $43 Million annual budget. The cluster of properties included the Clevelander South Beach Hotel, Essex House Hotel, The Stiles Hotel, and the Best Western on the Bay Inn & Marina and five F&B venues including the Clevelander Kitchen & Bar, Game on Sports Bar, Clevelander at Marlins Park, Swizzle Rum Bar, and Shuckers Waterfront Bar & Grill. ► Assisted in the acquisition and led the transition and merger of four new assets.► Developed an economic cluster strategy that drove down operating expenses and increased ROI.► Implemented the Clevelander brand’s 2019 repositioning and refresh. -
Executive Vice President Of HospitalityBrio Investment Group Apr 2009 - Oct 2018Miami Beach, Florida, United StatesLed and implemented the creative and strategic vision for the hospitality division of this highly successful real estate investment group. Provided brand leadership overseeing a $29.8 Million budget and six executives turning the iconic Clevelander Hotel, Essex House Hotel, and Clevelander at Marlins Park into three of South Florida’s hottest spots. ► Solicited, nurtured, and consummated the ESPN and onsite ESPN Studios partnership. ► Facilitated, developed, and launched the refreshed Clevelander branding, image, and positioning. ► Increased gross sales in 24 months by $11 Million.► Conceived, created, and launched the Clevelander at Marlins Park partnership and in-game experience. ► Developed co-branding contracts, events, activations, and sponsorships with Miami Marlins, PepsiCo, MLB, Jacksonville Jaguars, EA Sports, Draft Kings, Telemundo, ESPN Deportes, Red Bull North America, Y100 Miami, Oakley, Anheuser-Bush InBev, Heineken USA, Brown-Forman, Bacardi USA, and The Coca-Cola Company.► Partnered with several universities, including Notre Dame University, Stanford University, Iowa University, University of Southern California, Wisconsin, and Clemson.
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Director Of OperationsBrio Investment Group Nov 2004 - Apr 2009Miami Beach, Florida, United StatesPromoted to lead the organization’s annual $26 Million annual budget and strategic planning initiatives to undertake the $40+ Million revitalizations of the Commander South Beach and Essex House Hotel. Hired and led an executive team of five department heads.► Drove and executed the two-year re-development plan, including the Architectural Concept & Design, Construction, City permitting and inspections, pre-opening and post-opening budgets, procurement, organizational structure, and planning and execution of the soft opening. ► Created and launched sales and marketing plans for each property.► Implemented systems and controls to reduce property-wide COGS by 12%.► Created consumer touchpoints and brand standards.► Developed, communicated, and drove the company Culture, Vision, Mission, and Core Values.
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General Manager - Clevelander South Beach & Essex House HotelClevelander South Beach May 2002 - Nov 2004Miami Beach, Florida, United StatesRecruited after a two-month consulting contract to manage and grow the revenues of these two boutique properties with a total of 140 keys, a $26 Million annual budget, and a team of five department heads and 200 hotel employees. ► Recruited, hired, trained, and mentored new Executive and Management teams.► Developed and implemented a strategic revenue action plan to capitalize on increasing sales across all divisions, including Food and Beverage, Hotel, and retail.► Grew revenue and earnings 15-25% annually for three consecutive years.
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Hospitality Management ConsultantGrantham Orilio & Associates, Inc Feb 2001 - May 2002San Diego, California, United StatesHospitality Operations and Sales & Marketing Consultant for several top national hospitality brands, including Marriott, MGM Grand, Buca di Beppo, Hard Rock Hotel, Emeril's Restaurants, and the Clevelander South Beach/BRIO Investment Group.
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Director Of OperationsEat.Drink.Sleep (Eds) Hospitality Group Apr 1994 - Feb 2001San Diego, California, United States
Mike Palma Skills
Mike Palma Education Details
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Communications With Emphasis On Public Relations And Business Management
Frequently Asked Questions about Mike Palma
What company does Mike Palma work for?
Mike Palma works for Mango's Tropical Cafe, Inc
What is Mike Palma's role at the current company?
Mike Palma's current role is Brand Leader & Strategist ► Empowering & Driving Revenues ► Strategy & Execution ► Sales & Operations ► Brand Positioning ► Memorable Experiences ► Customer Engagement ► Lifestyle & Expansion.
What schools did Mike Palma attend?
Mike Palma attended San Diego State University.
What skills is Mike Palma known for?
Mike Palma has skills like Leadership, Positioning, Team Building, Capital Budgeting, Business Relationship Management, Executive Management, Corporate Branding, Training And Development, Sales, Forecasting, Food And Beverage, Business Development.
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Mike Palma
Atlanta, Ga2mikepalma.com, thepalmagroup.com2 +190151XXXXX
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Mike Palma
Kansas City Metropolitan Area1crbusa.com
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