Performance-driven leader with over 15 years of progressive experience in multiple industries. Passionate about applying excellent organization and communication skills to manage and lead teams. Offers strategic planning abilities, background in change management and forward-thinking mindset. Expert in increasing productivity and customer satisfaction while driving sales, volume and profitability results. Dedicated member of the community with a Bachelor of Science (B.S.) focused in Hospitality and Tourism Management with a minor in general business from Grand Valley State University.