Supported Oportun’s global recruiting and HR efforts by:• Configuring iCIMS ATS with user group-specific workflow, eliminating redundancies, improving productivity and accuracy, creating validated stakeholder dashboards providing metrics for time- and cost-to-hire, vacancy rate, diversity compliance, productivity, etc.• Providing recruiting ops expertise in the planning, configuration, and testing for Workday launch, including extensive use-case testing, BP troubleshooting, workflow validation, and creation of supervisory organizations. • Planning, testing, and launching Workday/iCIMS (ATS) integration to streamline new worker onboarding processes resulting in elimination of data errors and increasing worker productivity.• Assisting employees initiate, correct, cancel, and troubleshoot a variety of user-initiated Workday business processes.• Generating ad-hoc and custom scheduled reporting to assist in cross-functional data collection and analytical tasks.• Partnering with stakeholders to develop streamlined Workday new hire onboarding process & training. Composing and updating process and procedure manuals. Document and illustrate TA/HRIS workflow.• Managing operations processes and programs including: o Employee Referral o Contingent Workforce o Background Screens o Employment Verification and E-Verify.• Performing regular data integrity audits with Internal Audit & Compliance teams.

• Systems Administrator supporting IBM Kenexa BrassRing (ATS), Avature, Confluence, etc., for eCommerce Recruiting team. • Collaborate with stakeholders to design, implement, and deploy new ATS projects and improve existing processes supporting TA, HRSS, Finance, and Customer Care teams enhancing recruiter and candidate experience. Implemented ATS-to-HRIS integration with significant workload reduction and improved accuracy. Launched integrated candidate assessment module for call center operations.• Develop project-specific and overall process maps. Develop and present training decks and related documentation to all new and existing team members. Host monthly refresher training/Q&A/best practices sessions.

• Supported multinational hiring processes. Tracked candidates through recruiting workflow. Scheduled and hosted candidate interviews. Validated rehire eligibility and past performance scores as required. Perform initial qualifications screen and reference checks. Collected and validated and logged candidate/new hire paperwork into ATS/HRIS systems.• Project Manager for special projects including overhaul of recruiting processes and procedures for Latin America. • Managed contingent workforce process to define needs, position qualifications, compensation ranges, etc. Work with staffing agencies to present vetted candidates to managers, arrange for interviews, and onboard selected workers. Track contingent workforce to ensure compliance with length of contract issues.