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Passonate about helping teams build, launch and monetize innovative software products that deliver outstanding customer experience. This helps software organizations get to the next level of performance. The result? The last 5companies where I have done this have reached their successful exit.What I do is:• Inspire talented people to soar• Identify the right products and services needed to transform markets• Show teams how to build the products and services with a lean, agile processRoles: General Management, Product Management, Product Strategy, Engineering ManagementCareer Experiences: Agile/Lean Product Development, Product Vision and Strategy, Market Requirements, P&L responsibility, Go to Market Strategy, Leadership, Building and Managing global teams, Change Management, Organizational DevelopmentExperienced leader with enterprise software companies. • 10+ years executive experience in product management, professional services, engineering, IT and customer support• Products include: systems software, electronic catalog software, supply chain software, configuration management software• Led teams up to size 300 in engineering, product management, QA, project management, professional services, and customer support. • P/L responsibility for $20M services and support business• Launched new product lines resulting in 15-30% increased annual product revenue• Strong international experience building offshore teams and managing multiple locations • Products and services for 24x7 mission critical enterprise customers.• 4 organizational turnarounds: Introduced operating processes and methodology that improved quality and predictability. Established culture of accountability and delivery.
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Vp Of EngineeringDigabit, Inc. Mar 2016 - PresentEnglewood, Co, UsI drive the development of Documoto to further its position as an industry leader, which really means that I build and manage teams, reconcile the conflicting demands of various stakeholders, and formulate a holistic model of Digabit’s business strategies and goals, inspire employees and push the development of products that excite customers. -
CooOpennotus Solutions Apr 2010 - Mar 2016Greenwood Village, Co, UsOpenNotus was an early stage start-up (6 people) providing HR applications, initially, to the Professional Employment Organization industry. I was the first investor in OpenNotus, and was responsible for all technical operations. Sold the company to PrismHR in late 2013.COO• Took benefits administration products from initial concept to market in 10 months• SaaS product live with 150+ companies and 100,000+ users• Successful sale of the company to Prism HR in September 2013• Remaining with Prism HR through a transition -
Executive Vice President, Product GroupConfiguresoft Sep 2007 - Apr 2010Configuresoft provides the world’s best server configuration management product for IT operations and security. I was hired to improve the performance of product management, engineering, and support and to help the company meet a successful exit.Executive Vice President, Product Group• Introduced new analytics product representing 15% of company revenue in 12 months• Reduced time-to-market for new features from 18 month product cycles to 9 month product cycles• Expanded core offering into the Mac OS and with additional UNIX capabilities• Introduced next generation architecture and first products based on the new architecture• Company made a successful sale to EMC in June 2009
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Vp Of EngineeringRequisite Technology May 2005 - Nov 2005Requisite Technology provided electronic catalog tools and systems. I was hired to create a new product roadmap to position company for sale. Requisite was acquired by ClickCommerce in November, 2005.Vice President of Engineering and CTO• Produced two year product roadmap including two new business opportunities.• Delivered three product releases on time and within budget.
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Vp Of EngineeringNavis 2002 - 2005Alpharetta, Georgia, UsNavis builds supply chain software for container terminals and distribution centers. I was hired to fix customer relationships, introduce new products, improve the quality of the products and services, and to grow the services business.Vice President of Engineering and Services• P/L responsibility for $16M service and support business and managed 180+ people in 11 locations.• Product revenue grew 30%+ annually during my tenure• Led product management, development, QA, sustaining, customer support, and programming services. • Doubled customization revenue in 18 months from $2M to $4M.• Created distribution center software; product went from concept to production in five months. • Sold and delivered $1M of enhanced customizations to Wal-Mart to run their 250+ distribution centers.• Reduced number of customer reported problems by 40% via increased QA/Sustaining engineering investment and introduction of goals and metrics.• Grew maintenance and support revenue 20% in first year by introducing specific account plans for major customers to fix long outstanding problems.• Improved customer satisfaction (as measured by external survey) by 35% due to reduction of customer problems and improved response times in customer support.• Introduced new J2EE based multi-tenant hosted product architecture to replace legacy solution.• Released four new products for our installed marine container customers including an online service for low-end marine depot terminals. -
Director Of Engineering And OperationsAmdocs Sep 2001 - May 2002Chesterfield, Mo, UsClarify is a software company providing Customer Relationship Management software. Clarify was purchased by Nortel Networks who then sold it to Amdocs. See below for details. -
Director Of OperationsNortel Networks 2000 - Sep 2001CaClarify is a software company providing Customer Relationship Management software. Clarify was purchased by Nortel Networks who then sold it to Amdocs. See below for details. -
Director Of EngineeringClarify 1999 - 2001Theale, Berkshire, GbClarify is a software company providing Customer Relationship Management software. Clarify was purchased by Nortel Networks who then sold it to Amdocs.Business Line Manager & Director of Operations • Led 300 person development, QA, program management, project management and sustaining team across five international locations.• Implemented product lifecycle process to publish and deliver two year roadmap.• Streamlined organization resulted in a two month improvement in time to market. • Delivered multiple releases on time within budget.• Improved the productivity of our test and sustaining organizations by 15%. • Reduced by over 50% the number of open critical defects in the product through prioritization of reported problems and improvements in test methodology.• Established effective source code control and requirements system within engineering. -
Director Of SupportClarify 1998 - 1999Theale, Berkshire, GbDirector of Customer Service• Hired New Product Introduction team to drive serviceability requirements resulting in three major new products introduced with no decrease in Customer Service performance.• Increased annual customer service employee retention rate to 97%.
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Director Of Solaris ClusteringSun Microsystems 1997 - 1998Palo Alto, Ca, UsI was hired to integrate the clustering software into the Solaris operating system. Director of Solaris Clustering• Negotiated roles with internal engineering organizations; worked with marketing to determine customer priorities, restructured organization; published three year product plan.• Cross-division processes established; released 1st product per product plan; grew organization from 65 to 74 people, increased sales of the product by 25%. -
Engineering ManagerSequent 1989 - 1997Columbus, Oh, UsSequent made high end scalable UNIX servers. Engineering Management• Turned around the Clustered Systems Department: Installed software methodology and product roadmap.• Reduced critical product defects from 150 to 0 in 12 months.• Introduced 4 new products on schedule.• Launched next generation products.• Improved schedule predictability from worst in the engineering organization to best. • Reduced turnover from 1 engineer per month to 1 per year.• Grew department from 20 to 55 people.• Repaired department image within the company.• Saved major customer accounts ($15M in revenue) through good customer action plans, improved product quality, and next generation products. -
Engineering ManagerSequent Computer Systems 1989 - 1997
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Support Engineer/Software EngineerIntel/Biin 1986 - 1989
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Software EngineerAbbott Laboratories 1983 - 1986Abbott Park, Illinois, Us
Mike Paschal Skills
Mike Paschal Education Details
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University Of North TexasComputer Science -
University Of North TexasComputer Science
Frequently Asked Questions about Mike Paschal
What company does Mike Paschal work for?
Mike Paschal works for Digabit, Inc.
What is Mike Paschal's role at the current company?
Mike Paschal's current role is VP of Engineering, Digabit.
What is Mike Paschal's email address?
Mike Paschal's email address is mi****@****bit.com
What is Mike Paschal's direct phone number?
Mike Paschal's direct phone number is +130385*****
What schools did Mike Paschal attend?
Mike Paschal attended University Of North Texas, University Of North Texas.
What are some of Mike Paschal's interests?
Mike Paschal has interest in Civil Rights And Social Action, Science And Technology, Education, Politics.
What skills is Mike Paschal known for?
Mike Paschal has skills like Enterprise Software, Product Management, Saas, Cross Functional Team Leadership, Agile Methodologies, Cloud Computing, Program Management, Integration, Process Improvement, Software Development, Start Ups, Engineering Management.
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