▸Curate and sell ancillary products and reinsurance programs specific to business needs.▸ Nurtures and maintains positive relationships with automotive dealerships.▸ Collaborates diligently with general managers, finance, service, and accounting to ensure all processes are streamlined and effective.

▸ Nurtures and maintains positive relationships with employees in all stores within region.▸ Collaborates diligently with general managers, finance, service, and accounting to ensure all processes are streamlined and effective.▸ Serves customers with knowledgeable and friendly support throughout all stages of shopping and purchasing a new vehicle.▸ Creates and facilitates trainings for new associates and current employees of all TCA products and services.▸ Develops training materials including program changes for each manufacturer and lender.▸ Resolves daily issues with underwriters, claim adjusters, accounting, and GAP departments.

▸ Developed and implemented a successful 10-step process to vehicle sale workflow to help associates meet their goals consistently.▸ Recruited, hired, trained, and managed sales team, achieving and exceeding sales goals while controlling expenses. Exceeded profit and CSI objective of 9.4 or higher. ▸ Established long-term business growth by maintaining relationships with customers and the local community.▸ Led team meetings to discuss customer service and sales goals, operational problems, and procedural changes.

▸ Played in competitive games and represented the sport at public appearances, marketing sessions, and media events.▸ Achieved a lifelong aspiration through proven work ethic, dedication, and visualization.▸ Assisted with designing plays and executing strategic plans tailored to specific opponents.

▸ Managed a team of 15+ sales associates, responsible for selling new and used vehicles according to volume, gross profits, and customer expectation goals.▸ Sold 16-22 units per month consistently through expert knowledge of all products and services.▸ Set monthly goals and objectives, leading team meetings to discuss sales processes, issues, and changes.▸ Provided employee trainings on new car products. Facilitated walk-around contests. ▸ Collaborated with finance on a monthly basis to ensure all goals were exceeded.