Mike Peterson Email and Phone Number
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SEEKING A NEW ROLEAs an Independent Salesforce Consultant, my mission is to forge transformative solutions that align business strategy with technology. With a strong foundation in Agile Project Management, Salesforce, Mainframe modernization, I specialize in facilitating business transformation and ensuring seamless data migration leadership. I'm looking to continue as a consultant (as architect, BA, Product Owner, Project Manager areas), or Full time role as my overall skills are specially strong in Financial services, Health Care (Medicaid, EVV, Payer, Home Health), and Government Services (Local, State, Federal agencies). To summerize Salesforce background that I have:* Clouds: 13 years - Sales/Service 8 years - Field Service Lightening 5 years - Government (Public Sector) 1.5 years- Health and CRMA 1 year - Mulesoft, Marketing * Product and Project Management/Ownership – 11 years (25 years overall including the eleven in Salesforce).* Scrum Manager 2 years. Including JIRA setup.* Salesforce Solution Architect (7 years). (Functional Leader, Creating Stories, Grooming, Training others in story development).* Associate Director 3 years (Overall Managing others 10 years).* Consultant - 6 years - overall including mainframe 20 years. * BA – 13 years (25 overall including the 13).* Delivery Management (20 overall years, 2 with Salesforce), working with others on Copado (1 year) and training.* Admin – 13 years in Salesforce.In the past 13 years, and especially the last 3 contracted roles, I have been the lead Solution Architect, filling that role at the same time doing other tasks (Lead BA, Delivery Manager, Scrum Master role as I fill in) due to the smaller group sizes. I have also trained in user story creation, Agile Processing, and have used JIRA and AZURE to track those stories through the process. I have also been an admin, as that is how I started in Salesforce, 13 years ago. I’ve have been a jack of all trades in my career, ready to help where needs are and use my experience to help the client, company, and individuals around me, be more successful. My tenure at Delaney Advantage Technologies, LLC, honed my skills in solution design leadership across four distinct architecture areas (Marketing Cloud, CRMA, Data, Govt). At the heart of my approach lies the commitment to delivering customer-centric Salesforce solutions, pairing technical acumen with a strategic vision to drive project success from inception through to completion.
Peterson Consulting Services
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Independent Salesforce ConsultantPeterson Consulting Services Aug 2024 - PresentCreated my own independent consulting company as I search for a FTE or Contracting Role. Open to Part time etc.
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Salesforce Solution ArchitectDelaney Advantage Technologies, Llc Dec 2023 - Jul 2024North Bethesda, Maryland, UsResponsible for Architecture, Design, JIRA story development / assignment, main contact with business. Solution Design leadership, with four architecture areas, and developers, driving success from start to completion. Includes Data Migration leadership. -
Salesforce Solution ArchitectArbola, Inc. Aug 2023 - Dec 2023o Responsible for business transformation and overseeing critical deliverables, such as business capability models, business capabilities, and value streams.o Responsible to design, develop, and articulate solutions based on a customer's strategic business and technical requirements o Lead, driving the solution from SOW to implementation. o Lead, solution, and drive Salesforce Public Sector projects o Facilitate solution demonstrations (Sprint and final demo’s), including training, and solution documentation. -
Salesforce Solution / Business ArchitectGcom Software, Llc Sep 2022 - Jul 2023Columbia, Maryland, UsWork in the Government Space, Government Cloud in various projects to provide functional design, create user stories, along with client facing documentation.o Responsible for business transformation and overseeing critical deliverables, such as business capability models, business capabilities, and value streams.o Responsible to design, develop, and articulate solutions based on a customer's strategic business and technical requirements. Lead, and drive the solution with program managers, technical peers, and business partners.o Drive discovery workshops in requirements, user stories, develop solution intents and solution artifacts.o Project Management, Ownership of various end-end public sector (County, State, Federal) government solutions o Build custom applications using Government Cloud, Experience, Sales, Service Cloud.o Leading JR QA/BA and data architects.o Lead user training, delivery management (overall management of Agile process, all areas in SDLC).o Lead Configuration, stand up proto-types, driving the solution from SOW to implementation for 6 Salesforce Public Sector Projects for counties, state, federal projects in creating their own Salesforce eco system.. o Gain alignment and approval of solution requirements & acceptance criteria. o Facilitate solution demonstrations (Sprint and final demo’s), including training, and solution documentation. o Filling role of QA/BA/SA where required in projects and at times all during a project.o Capture capabilities and business features, then decompose those business features into business benefits and acceptance criteria.o Translate functional request from clients into documented, actionable deliverables for software development team supporting CRM functionality. -
Salesforce Solution Architect (Contracted Consultant)Osprey Software Jun 2022 - Aug 2022Waltham, Massachusetts, UsResponsible to design, develop, and articulate solutions based on a customer's strategic business and technical requirements. • Lead Salesforce technical interactions and collaborative work with our customers and their partners• Built custom applications on the Force.com platform.• Analyzed functional and non-functional requirements to create technical designs, data models and data migration strategies to support solution implementation.• Lead, driving the implementation with responsibility for the delivery of the architecture designs and final solution. -
Salesforce Technical Product Owner / Solution ArchitectProspero Health Nov 2019 - Apr 2022Responsibilities / achievements around Salesforce Field Service Lighting Platform, conversion to Health Cloud as well: o Technical Product Owner, Admin, leading integration of business processes to technical solutions, including leader of territory management along with engineering solutions in agile environment with technology / business partners. o Leader in integration of data processing to Salesforce Health Cloud Platform (including conversion to this platform).o Salesforce Administrator role setting up environments, objects, and security.o Driving solutions, requirements gathering and project management around best practice/process.o Overall leadership in this startup Palliative Care business, in translating requirements into data design specifications and solutions.
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Salesforce Product Management Architecture (Solution/Business)Unitedhealth Group/Optum Jan 2016 - Jun 2019- Successful Technical architecture/ project Management of manual intensive state contract needs/ business processes into unique data-designed Salesforce CRM solutions for Arkansas, and Massachusetts. Driving the end-end projects for each state in workflow management, integrating data, reporting around Salesforce CRM using AGILE/Rally.- Salesforce Administrator role setting up environments, objects, and security around state projects.- Leading JAD/JAR sessions, working with development teams, AGILE Sprint management, also Scrum Master and Kanban experience.- Project Manage teams in data integration of their data to the Salesforce CRM, creating/presenting UML/wireframes, development specifications, user stories, and overall testing (as QA lead).- Leader in successfully driving from inception to completion (getting buy in from management) around Field Service Lightening integration, and role requirements in CRM for Arkansas.- Overall leadership in translating requirements into data design specifications, and additional duties include: Project Leadership around compliance/audit controls, setting/implementing strategy across enterprise. Contribute to strategies to build knowledge bases, define metrics, service level agreements (SLAs) Project Manage, drive solutions in process improvement based on evaluation of business processes, identify unmet consumer, market and institutional needs. Presenting flows/UML, wireframe examples to internal/external business and Sr Management partners. Creating trend reports to show quality, processing or data input issues (expertise in SQL, SSRS, etc.). Product Management in working internal/external partners around contracts, RFP’s, required reporting Project Lead, solutioned for reporting (i.e. dashboards) for state government programs (SSRS and Tableau). Collaborate with key business partners in presenting options to all levels of leadership across the enterprise.
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Associate Director- Salesforce Business Architect (Clinical, Vendor Relationships)Unitedhealth Group/Optum Dec 2011 - Jan 2016Complex Care Management - Successfully automate data integration layer (MDM solution) of XML and other file types to and from many clients (including some Fortune 500), into Salesforce EMR solution. Transforming multiple instances of legacy EMR’s into a single instance of this Salesforce EMR - Leader in salesforce solutioning around workflow management - Business as DevOps manager of a team of 3-4 individuals in development, MDM data management, and automated reporting solutions of over 50 clients. - Championed the automation of the data analytics process of over 50 client files, (pre-sale, post-sale, operational). Increased time to market by 1-2 days for each client. - Championed reporting automation, drove requirements/solutions in SSRS/SSIS, including revenue cycle management, data integrity, audit and operational reports. -Driving projects/solutions from inception to completion into data-designed solutions using AGILE (Scrum Master, and Kanban experience). - Co-Lead team of developers in Salesforce EMR wireframes, API, webservices, UI, creating design documents. - Salesforce Administrator role setting up environments, objects. - Solution Architecture / Project Management/ QA (inception to completion) around new development efforts. -Prepare and present information, options to improve end-end data flow to leadership for next steps -Leader for start-up Optum Urgent Care Clinics: (including Responsive Design, JavaScript), Working knowledge of REST, SOAP, Databases, Linux, Windows, Web content management Managing, driving the project around analysis, design (Website/Online Bill pay), requirements gathering, selection of EMR and other software/hardware for clinical operations.
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Data ManagerUs Bank Jul 2011 - Dec 2011Minneapolis, Mn, UsLead Data management project for compliance area processing as it relates to interfaces, data files, access, and reports used within the US Bank Risk area. Strong ETL involvement as well.- Created documents for data mapping, business / process flow documentation, SQL reports.- Learned, managed data as CRA/HMDA specialist, I interfaced with many different areas of the company both in technologies and across all lending business lines including Senior Leadership. -
Systems Analyst/Qa ManagerBlue Cross Blue Shield Of Mn Sep 2006 - Jul 2011Overall QA leader, detailed project manager around operational design, development of reporting interface system. (Mainframe and distributed systems experience led to this around .net experience, visual studio and PEGA expertise)Accomplished this with operational leadership as I was mostly on the business side for reporting, data analysis in following areas with this expertise:* Systems analyst on data file solutions/risk analysis in Medicare/Medicaid enrollment processing * QA management of offshore resources and automation* Technical / business leadership, requirements gathering* Had to learn PEGA from start, went to classes and training and became the SME around it for QA leadership of others, and successfully managed projects on time, budget and with various resources across the enterprise.* Auditing of vendor information, SME for ETL processing and data conversions around mainframe data to PEGA. * Writing business and technical specification documents. Worked with Senior Leadership in presentations, and financial requests for further staff, projects, etc. * CMS File experience with TRR, MMR, etc. Working with CMS directly around their releases.* Medicare/Medicaid Claims experience.* Coding, Analysis thru SQL 2008 (SQL Server Management Studio) to find resolutions in data issues, creating various presentations of trends (including marketing), risk analysis. * Facilitate/lead/participate in exploring and assessing solution options, architecture reviews and decisions; communicate outcomes and next steps.* SOA applications, PEGA, File listeners, reviewed JAVA, XML and .NET code (experience with Visual Studio). Drove results, participated in various roles in all areas of SDLC. * WEB based applications, mainframe for enrollment, along with imaging systems, and various portals.
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Technical Lead/Subject Matter ExpertAmeriprise - Ameriprise Bank Fsb Jan 1990 - Jul 2006Responsible for delivering enterprise technology solutions, leading on-shore and off-shore resources, designing (SOA) / developing API and other applications, ETL processes for infrastructure and vendor interfaces, and recommend technical solutions in achieving project objectives. Lead technical resource around the financial systems (includes Trust, Certificates, Life Insurance, Mutual Funds, Advisor processing) at Ameriprise and the interaction with the banking entity - American Express Bank FSB. Another key area was to lead, develop solutions with the card systems of American Express to product and services within the bank. Additional responsibilities included relationship management, Lead QA, Project Management, Developer, Documentation specialist all while being the main liaison between many geographical business and technology groups.
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Sr. Programmer / AnalystTcf Bank Fsb Jan 1988 - May 1990
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Lead Programmer AnalystGelco/Ge Apr 1987 - Dec 1987(Had to leave due to buy out) - Developed in COBOL
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Programmer/AnalystLiberty Diversified Industries Feb 1984 - Apr 1987
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Programmer/OperatorSt. Paul Ramsey Hospital Oct 1983 - Feb 1984
Mike Peterson Skills
Mike Peterson Education Details
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Alexandria Technical And Community CollegeComputer Programming -
College Of St Thomas For Business
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Little Falls Community High School
Frequently Asked Questions about Mike Peterson
What company does Mike Peterson work for?
Mike Peterson works for Peterson Consulting Services
What is Mike Peterson's role at the current company?
Mike Peterson's current role is Salesforce Consultant - Solution Architect.
What is Mike Peterson's email address?
Mike Peterson's email address is mj****@****ast.net
What schools did Mike Peterson attend?
Mike Peterson attended Alexandria Technical And Community College, College Of St Thomas For Business, Little Falls Community High School.
What skills is Mike Peterson known for?
Mike Peterson has skills like Sql Server 2005/2000, Mainframe, Technical Analysis, Technical Architecture, Technical Design, Access, Pega Prpc, Qa Leadership, Strong People Skills, Data Analysis, Achieving Results, Technical Leadership.
Who are Mike Peterson's colleagues?
Mike Peterson's colleagues are Charlie Peterson.
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