Mike Petterson Email & Phone Number

Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Canterbury & West Coast, New Zealand

Jade combines the power of People, Data, and Software to deliver unrivaled customer experiences. By maximizing the value of emerging and existing technologies, we constantly help organisations to better engage and retain their customers.

Invercargill & Christchurch

• SBS Bank is a member owned retail bank with a national representation and approximately 350 employees. I took on this newly created position when SBS decided to invest in and grow its Business Intelligence (BI).
• Successfully designed and implemented monthly management performance dashboard reporting at organisational, divisional, and branch levels. Managed the facilitation of the annual process to determine and communicate.
• Created a culture of service excellence with a customer focus within the BI team in responding to information and support requests. Consistently received excellent feedback on the quality of service and support.
• Completed requirements definition, design, project management and implementation of a set of Retail Activity recording and reporting tools to enable enhanced data capture and information delivery within the business..
• Oversaw the development and implementation of the bank’s enterprise data warehouse towards overall goal of becoming the “single source” of information for reporting and analytical purposes.
• Project Managed the configuration and implementation of a new Halogen talent management system, incorporating performance management, learning and development, HRIS Connect, and succession planning. Show less

Invercargill

• Appointed to this senior leadership role following an organisational restructure. Responsible for leading and managing all aspects of the Banks HR operations, including; recruitment & selection, workforce planning.
• Provided successful HR operational support for staffing growth by 168% (170 staff) including the addition of 9 new points of… Show more Appointed to this senior leadership role following an organisational restructure..
• Provided successful HR operational support for staffing growth by 168% (170 staff) including the addition of 9 new points of geographical representation.
• Developed a team-based HR function including the implementation and management of a variety of process improvements. The HR team consistently received positive feedback from the organisation on the quality and.
• Project managed the requirements definition, selection, and implementation of a new PayGlobal payroll and HRIS providing HR self-service functionality and efficiencies.
• Managed the research, analysis, recommendation and implementation of an organisational Talent Management programme with focus on succession planning and leadership development.

Invercargill

• Fixed-term role responsible for the management and implementation of initiatives relating to the “First Choice in Banking” project. Extensive organisation wide project to introduce a new range of banking products and.
• Successfully completed the delivery of this major organisation wide project through meeting objectives and deliverables within agreed timeframes.

London, United Kingdom

• Fixed-term role responsible for the co-ordination of Year 2000 system testing with Visa Member Institutions in France, Sweden, Italy, Denmark, U.K., the Netherlands + CEMEA. Acted as key liaison point between Members &.
• Designed and implemented a member test tracking system which was adopted by other testing teams. This contributed to the successful early completion of Year 2000 testing in the EU region and led to an increased.
• Designed and implemented a member test tracking system which was adopted by other testing teams. This contributed to the successful early completion of Year 2000 testing in the EU region and led to an increased.

Papua New Guinea

• Expatriate posting responsible for managing and developing a team of five Training and HR staff to deliver recruitment, performance management, training and development functions for the 450 staff and managers across 8.
• Managed the planning, co-ordination and delivery of CBS system training for 450 staff across all business units on schedule & within budget. Logistics included providing approx. 9,000 training hours in 8 locations.
• Managed the planning, co-ordination and delivery of CBS system training for 450 staff across all business units on schedule & within budget. Logistics included providing approx. 9,000 training hours in 8 locations.
• Development of 2 direct report staff members, enabling them to take-on supervisory roles after my repatriation. This contributed to the organisations goal of "nationalisation" and occurred 18 months ahead of the.

Wellington & Wairarapa, New Zealand

• Member of a national training team providing Business Unit consultation with senior managers & support to line managers, while completing training needs analysis, design, development, delivery, and evaluation tasks.Key.
• As part of a project team I participated in the development of a core-competency "dictionary" by facilitating multiple focus group sessions with staff and line managers.
• Following on from that I successfully facilitated a series of Performance… Show more Member of a national training team providing Business Unit consultation with senior managers & support to line managers, while.
• Following on from that I successfully facilitated a series of Performance Management & Supervisory Skills training workshops that formed a key part of the roll-out of the new competency-based Performance Management.
• Completed training analysis, design, delivery & evaluation roles as member of a system implementation project team. The completed evaluation of the training method & materials provided very favourable feedback from.

Bachelor Of Arts (B.A.), Business Psychology

Bachelor of Arts (Major: Business Psychology)

Education record

2014 – Data Warehouse/Business Intelligence Lifecycle in Depth