Mike Phillips Email & Phone Number

Over 30 years of experience in the copier industry, in service and management. Currently oversees service for a multi-line independent copier dealer.

Listed skills include Managed Print Services, Document Imaging, Account Management, Photocopier, and 15 others.

• 

  Vice President Of Service And Facilities

  Boring Business Systems

  Oct 2006 - Present - Lakeland, Florida Area

  In his role as Vice President of Service and Facilities at Boring Business Systems, Mike has been instrumental in shaping the operational landscape of the organization since October 2006. He is responsible for managing a diverse range of core functions, including the Field Service Team, Dispatch, Set-Up Department, Warehouse operations, and Delivery logistics. Mike leads the Field Service Team, ensuring exceptional customer service and timely maintenance of equipment, while also overseeing the Dispatch team to optimize scheduling efficiency. In addition, he supervises the Set-Up Department, which is crucial for preparing equipment for installation and usage, guaranteeing high standards of quality and reliability.Key to his role is the strategic development of compensation structures aimed at rewarding performance and encouraging professional development within the Service Department. Mike has implemented comprehensive career advancement plans that not only motivate employees but also align their growth with the company's goals and standards.As a vital member of Boring's Executive Management Team, Mike contributes to the formation and execution of the organization's comprehensive service strategy. This involves collaborating with other departments to ensure that service initiatives are aligned with the company's overall objectives. Furthermore, he plays a significant role in long-term strategic planning, assessing market trends and organizational needs to uphold the company's competitive edge in the industry. Mike's leadership and commitment to excellence have greatly contributed to the sustained success and reputation of Boring Business Systems in the Lakeland, Florida area and beyond.