Mike Polyak Email & Phone Number

Schererville, Indiana, United States (Chicago Suburb)

Chosen by the CEO and President to step into the SVP role, I led the elevation of company-wide performance. I was promoted due to the success in my regional role, where I led the most successful region in the company’s history, earning the "Region of the Year" award multiple times.Throughout my tenure, I consistently achieved impressive double-digit growth in revenue, margin, profit, net income, and EBITDA. I managed a team of 10 direct reports and 4K+ employees, overseeing substantial annual revenues and operating profits. Here, I led a strategic overhaul to address performance inconsistencies, significantly boosting sales, profit, and growth. I also transformed service delivery, resulting in a notable increase in customer service ratings and satisfaction scores year-over-year by fostering a world-class service environment. Additionally, I facilitated the promotion of 12 strategic leaders by developing advanced management training programs, enhancing organizational readiness for succession, and promoting upward mobility.As part of the acquisition team, I played a key role in Roto-Rooter Services Company’s acquisition of Hoffman Southwest Corporation’s franchise operations for a substantial amount. We acquired 14 franchise service operations in the western US, serving several million people, with a focus on optimizing internal systems, expanding services, and growing the customer base.DELIVERED RESULTS:➣ Achieved record-breaking sales surge and profit increase by setting high goals and mentoring leaders.➣ Surpassed all-time sales and profit records while increasing workforce by double-digit percentage.➣ Elevated stock price significantly by implementing strategic improvements and comprehensive training.➣ Enhanced productivity and boosted margins by several percentage points through streamlined operations.➣ Increased market share YOY by cultivating high-growth culture and executing targeted expansion strategies.

Schererville, In (Chicago Suburb)

I took on a prominent regional leadership role and quickly earned the fastest promotion in company history within just 6 months. I transformed field operations and growth for company-owned branches by crafting strategic plans to meet business goals and enhance performance. By mentoring branch managers and regional staff, I built a high-performance team and managed budgeting, forecasting, and financial reporting to bolster the region’s financial health.Year after year, I led the region to exceptional growth and profitability. My team included 15 direct reports and several hundred employees, managing multimillion-dollar annual revenues. I consistently achieved double-digit growth in revenue, margin, profit, net income, and EBITDA.I spearheaded initiatives that drove annual revenue growth from multimillion dollars to several hundred million, resulting in our region becoming the largest, fastest-growing, and most profitable. During my tenure, I increased operating profit from several million to multimillion dollars.I launched new service businesses, fueling aggressive growth in revenue, profitability, and market expansion. I established and expanded the excavation business from its inception in 2005 to a multimillion-dollar line of business, now the largest in the company. Additionally, I created and led the water restoration business from its inception in 2013 to a multimillion-dollar line of business.DELIVERED RESULTS:➣ Secured 11 “Region of the Year” awards by fostering collaboration and incentivizing performance.➣ Promoted 7 top-performing general managers to vice president roles through targeted development programs.

Joliet, Il (Chicago Suburb)

In this role, I led a team of 10 district managers and support staff, overseeing 100+ stores in the Central US. Through strategic initiatives, I consistently drove substantial growth in revenue, margins, profits, net income, and EBITDA.By implementing effective merchandising and product strategies, I was able to enhance the customer experience and achieve significant business growth. I also developed and executed marketing programs aimed at increasing customer volume and boosting sales.Collaborating across the company, I focused on hiring and training strategies that strengthened our organizational teams and enhanced overall performance.DELIVERED RESULTS:➣ Optimized workflow and cost controls, significantly increasing margins and improving profitability.➣ Progressed consistently to roles with higher levels of accountability and responsibility.