- Roadmapped North Star strategy and defined metrics to reduce service downtime across organization- Evangelized SRE and OpenTelemetry across the company through documentation, reproducible PoCs, and demos - Led working group to define best practices, enhance DevEx, deduplicate efforts, and prevent technical debt- Revolutionized company's APM onboarding and configuration with Terraform - Created Terraform code generation tool to accelerate ticket handling and offer self-service

- Promoted structured logging by creating NodeJS Winston logger wrapper to enable rapid troubleshooting and analytics (also included sensitive data redaction and safe error logging)- Partnered with IaC org to create and improve the company's Terraform modules for compliance and faster development- Pushed back on prescribed Terraform Cloud/Enterprise practices by proving VCS approach inadequate for app builds and instead promoting CLI/API, preventing technical debt for many teams- Built better engineers by mentoring and delegating meaningful tasks to junior engineers

- Replaced vendor solution with custom built I18N app that generated string translations for release artifacts during CICD pipeline- Identified and reduced AWS S3 and EBS spendings by 530% and 65%, respectively, through the AWS CLI and by applying lifecycle policies- Eliminated hours of toil and human error by writing artifact downloader script and AWS cred rotation script

- Designed and built batch job runner that dynamically pulls job arguments from API to eliminate change ticket process- Jump-started developer productivity by creating scripts that installed fresh developer environments accessible over x11vnc- Built "relationship discovery" tool to discover undocumented database fields for customer data purge project- Decommissioned acquired software product by syncing data to NAS with rsync

- Solved data governance problem of 25pB unknown disk usage across the company's servers by using big data technique- Wrote ETL script to move 5 billion 'server crawl' records from CSV files into Hadoop to fuel data governance dashboard

- Created REST API in Java to CRUD MongoDB and shared practices with other interns- Designed and collaborated with peers on technical solution for interns Summer project