Mike Qu Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

• Act as go-to technology adviser across all customer base
• Lead solution design in pre-sales engagements and large national bids
• Championing NTT global platform delivered services
• Provide strategic, technical and commercial support to virtual team
• Provide support to project team, work closely with project managers and other stakeholders to ensure smooth delivery and exceed customer's expectation
• Maintain close relationship with key technology partners

New Zealand

• Act as the go-to technology adviser for enterprise customers
• Lead and facilitate large customer ICT projects from initial evaluation/selection to implementation
• Advise customers on their IT strategy and roadmap
• Provide strategic, technical and commercial support to the virtual team

• Provide solution consultation to Enterprise and Corporate customers
• Help bridging the gap between business and technology, with aim to help businesses maximize efficiency and success
• Conduct complex solution design tailored for customers’ requirements
• Act as customers’ go-to advisor across all Spark's technology and service domains
• Provide strategic, technical and commercial support to the virtual team

Auckland, New Zealand

• Provide solution consultation for key coporate customers, lead customers through technology transformation
• Build and maintain strong relationship with customers
• Conduct high-level design across WAN, LAN, cloud, security & collaboration solutions

Auckland, New Zealand

• Manage channel partners and customers
• Assist Internal account managers, sales and external resellers in (not limited to) strategy, product, solution design & commercials
• Work closely with senior network architects to conduct technical design tailored specifically for individual customers
• Manage sales from proposal to closureKey Achievements:
• Retained 95%+ of the accounts, with high up-sale rate
• Major contribution in sales performance and revenue growth – achieved 30%+ avg. revenue growth per annum in the last 4 years

Auckland, New Zealand

• Undertake extensive analysis projects requiring full product knowledge, interpretation and optimization of the final solutions proposed to the customers across the whole product mix
• Manage development and implementation of pricing and reporting capability
• Manage track business wide sales activity, provide report to senior management
• Manage cost and revenue analysis and report for senior management with data from various sources
• Undertake market research and analysis, providing intelligence to marketing & product department
• First point of contact for all national sales reps

Auckland, New Zealand

• Undertake analysis and provide support to the wider business through monitoring and reporting on product performance and customer services
• Conduct regular and ad-hoc analysis for senior management across the businessKey Achievements:
• Major contribution in billing system migration