-Implemented the sale of consumer loans, deposit accounts and other credit union services. -Assisted in developing and maintaining member relationships consistent with existing loan and deposit products, programs and goals.-Accurately applied technical job knowledge and skills to complete all work in a timely manner in accordance with policies, procedures and regulatory requirements while managing varying degrees of work.-Cross-sold and made qualified referrals for additional loan, deposit and fee income products and services in person, over the phone and in writing.-Met individual quality service goals.-Provided members with courteous, friendly service, which exceeds their expectations while processing transactions promptly, efficiently and accurately.-Ability and desire to maintain quality of service while performing multiple tasks.-Excellent oral and written communications skills.-Complied with Bank Secrecy Act/Anti-Money Laundering/CIP (U.S. Patriot Act) procedures and policies.