I am an Experienced Information Systems Specialist with a strong background in both tech support and claims assessment. After graduating in 2007 from the CTI College, I began my career as a Support Engineer with Gijima AST on the Rossing Uranium Mine, progressing through roles at Taz Computer Systems and O&C Computers as a Support Technician. In 2010, I joined I.T Resources in Cape Town as a Systems Administrator, overseeing diverse IT infrastructure needs.In 2012, I expanded my expertise into insurance at Marleco & Associates, serving as an Information Systems Claims Specialist, Long Tail Claims Assessor, and Loss Adjuster for leading short-term insurers across Namibia. This role honed my analytical skills and enhanced my capacity to manage high-stakes claims and adjuster responsibilities.Returning to my roots in IT, I joined Bitstream Internet Solutions Pty Ltd, where I currently manage client infrastructure and connection requirements, blending my technical proficiency with a deep understanding of customer needs. My career journey reflects a unique cross-industry perspective, with a proven track record in systems management, technical support, and specialized claims assessment.