Mike Raffelson Email & Phone Number

Houston, Texas, US

• Developing the roadmap for an exciting new product application and diving headfirst into conducting comprehensive market research to understand how our competitors in the software benefits solutions field operate.
• Market Research Enthusiast with Valuable Insights: Known for conducting thorough market research that helps shape our product requirements effectively.
• Collaborative Facilitator with Tech Tools: I use tools like Jira, PowerPoint, and Excel to foster collaboration among teams and partners, ensuring our projects come together seamlessly.
• Balancing Marketing Artistry with Product Management: Bringing my marketing skills into product management, I've been a part of successful projects that blend creativity with strategy.
• Effective Communicator, Bringing Teams Together: My ability to communicate clearly and bridge gaps within teams helps bring our ideas to life quickly.
• Team Player, Driving Collective Success: I've consistently worked with my colleagues to achieve outstanding results that surpass expectations, no matter the challenge.

Eden Prairie, MN, US

• Implemented 2 separate projects to completion that saved the company millions in licensing and downtime from previous states and built concise risk analysis reports for leaders on future mergers.
• Project Box-replaced a file sharing process with Microsoft Teams/SharePoint that could be utilized by Non-Integrated Entities and saving the company $160k in the first year in licensing fees.
• Project EMR-spearheaded the replacement of an Email approval process with Adobe Workfront that allowed for different functions of the business to approve marketing materials.
• Projects were completed under budget and on time.
• Built projects within Adobe Workfront for Project EMR and Issue Logs on SharePoint so enhancements could make the process improve in the future.
• Utilized a shared Microsoft OneNote with stakeholders to confirm everyone was onthe same page after meetings.

Minnetonka, MN, US

• Managed the projects of a sales CRM tool that migrated over to Salesforce and owned the project roadmap, milestones, and integration enhancements while keeping everything under budget.
• Delivered results in an agile environment with multiple projects and workstreams.
• Met weekly with the marketing team to discuss sales goals, branding, and marketing strategies for the sales lead tool.
• Consumed market research for projects on best enhancements from the marketing team and built a stronger tool with their help.
• Collaborated with marketing, sales, and digital product teams to deliver best in class results.
• Managing different projects for a CRM tool used by sales.

Minnetonka, MN, US

• Promoted to Cross-Application Project manager while still retaining the tasks of a Release Manager and Testing Coordinator after one year.
• Refined the position by bringing a big-picture strategic approach, adding value to the organization through innovative thinking.
• Led the migration of internal and field sales staff to Windows 10, ensuring smooth application operation and improved productivity.
• Collaborated with scrum masters, architects, and product owners to successfully transition from a waterfall to an agile release model, ensuring a seamless transition and increased efficiency.
• Demonstrated strong leadership skills by arbitrating between stakeholders and ensuring that all parties were satisfied with the outcome.
• Working with multiple applications to test their projects for releases.

Eden Prairie, MN, US

• Supervised a team of 18-20 people that help engage members on different products for preventative care, chronic diseases, diabetes care, and disease management.
• The different products allow insured people to speak with a nurse, chiropractor, pharmacist, or a dietician when they may need help on different preventative programs.
• Worked with business analysts to make a new audit tool and process for managers.
• Developed an anonymous survey for feedback from employees on how to make our team and products better.
• Collaborated with business analysts, project managers, directors, vice presidents, and other stakeholders on operations of the engagement products.
• Promoted from Team Lead to Engagement Product Manager within a year.

Eden Prairie, MN, US

• Promoted from Clinical Admin Coordinator to Team Lead after 1st year with the company.
• Started working with Business Analysts on ways to improve tools by auditing phone calls and passing along improvements to the electronic health record tool ICUE.
• Improved training classes by passing along best practices of Electronic Health Record Applications.
• Gained valuable communication experience to become a manager later this year when a position became available for a promotion.
• Started presenting in team meetings to help out managers that may be out on PTO.

Eden Prairie, MN, US

• Connecting with members on different programs available in their insurance to help them improve their health and wellness.
• Top enroller in 2011 for engagement products.
• Highest audit score multiple months in a row in 2011.
• Promoted from this position to Team Lead.

Atlanta, GA, US

• Operated closely with clients to develop and implement comprehensive digital marketing strategies, tailored to their specific needs and goals.
• Consistently exceeded a sales quota of $2500 worth of new business every month, demonstrating strong sales skills and a successful track record in business development.
• Achieved a longer tenure than any other member of the training class, demonstrating exceptional performance and commitment to the organization.
• Acquired extensive experience in digital marketing, including branding and website design, showcasing a diverse skill set and versatility in the industry.
• Collaborated effectively with clients to ensure their marketing campaigns were successful and delivered desired results.
• Demonstrated a strong understanding of digital marketing trends and best practices, ensuring that clients received cutting-edge solutions and the latest industry advancements.

St. Louis, MO, US

• Made presentations to new clients on benefits of rental cars vs. loaners and ran a 90-car branch in an Audi and Jaguar dealership.
• Furthering my knowledge about vacation travel through reservations.
• Helping my branch finish 1st in Minnesota in a marketing blitz.
• Marketing to increase business towards dealerships, body shops, and hotels.
• Contributing to my branch’s profit margin to make it #1 in our area.
• Raising my branch’s customer service rating level to the highest its ever been.

Bentonville, Arkansas, US

• Gained hands-on experience of being a manager in a large retail store and supporting food service.
• Learned about the consumer food industry, helping re-organize multiple grocery sides of the stores.
• Established valuable merchandising, advertising, and retailing expertise.
• Experienced a servant leadership role and demonstrated strong leadership potential with the ability to effectively manage multiple responsibilities.
• Sampled my first new-hire evaluation experience from an H.R. perspective.
• Refined marketing research and customer service practices.

Bachelor Of Science - Bs, Marketing

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Everyday Parenting: The Abcs Of Child Rearing

Education record