Mike Ramirez, Mba Email & Phone Number

El Paso, Tx, Us

Albuquerque, New Mexico Area

Leading the charge in providing excellent customer service and quality automotive work in a consistent manner. Our goals are to increase our customer count primarily through word of mouth and becoming a trusted one-stop auto service provider for our surrounding community as well as the entire city of Albuquerque and its visitors.

California Tire was a retail provider of both tire and wheel merchandise and services; Utilized promotions to motivate sales team and increase salesOversaw sales and customer service workflow of 2-3 person staff Educated consumers on tire and wheel information and how it pertained to their vehicleProvided customer service to clients and merchandise purveyorsManaged business operations encompassing purchases of both new and used merchandise

Responsible for scheduling over 30 employees a week, purchasing bar inventory, maintaining efficient inventory levels, redesigning bar menus, training new bar staff, and providing excellent customer service.

Promoted three times during tenureRedesigned restaurant menus focused on increasing the sales of food and beveragesOrganized off-site catering for special events within the local communityManaged business operations concerned with the hiring, scheduling, and training of more than 30 employees Aided in successfully opening three new restaurants within a two-year time spanAssisted in creating a standardized staff-training booklet for company-wide restaurant use; The Tea Room is a gourmet restaurant located within the privately funded Tohono Chul ParkFood Server Provided customer service to dining guests and park visitors alikeAided in organizing special catering events such as weddings, anniversaries, and other special events on park premisesResponsible for training new wait staff

Charlie Case Tire was a tire-wholesaling company with a strong presence in the southwest; Tracked the receiving and expediting of warehouse merchandiseCoordinated daily delivery routes to retail consumers located both within and outside the city limitsResponsible for training warehouse associates Maintained inventory organized and correctly accounted for on a daily basis

Bachelor Of Business Administration, Marketing

Master Of Business Administration, International Business