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Mike Ramsay Email & Phone Number

QA Manager at Epic Games
Location: Kennewick, Washington, United States 14 work roles 1 school
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Current company
Role
QA Manager
Location
Kennewick, Washington, United States
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Who is Mike Ramsay? Overview

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Mike Ramsay is listed as QA Manager at Epic Games, a with 201 employees, based in Kennewick, Washington, United States. AeroLeads shows a matched LinkedIn profile for Mike Ramsay.

Mike Ramsay previously worked as QA Manager at Atlassian and Senior QA Engineer at Springbuk®. Mike Ramsay studied at Bellevue College.

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Email format at Epic Games

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Epic Games

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Profile bio

About Mike Ramsay

In my most recent role, as a QA Manager at Atlassian, I lead a fully remote team of 9 QA Engineers and 4 SDETs who ensure the quality and reliability of our software products. With over 10 years of experience in web and mobile testing, test automation, testing process, and test management, I have a proven track record of delivering high-quality results in a fast-paced and agile environment.My mission is to define and adjust QA strategies that align with the company's goals and customer needs. I establish and monitor metrics and KPIs to measure and improve QA effectiveness. I create and review procedures and test plans that cover various aspects of functionality, usability, performance, and security. I coordinate QA efforts across 20+ development teams and advocate for improvements to automated test development. I also hire, mentor, and grow QA Engineers and SDETs who share my passion for excellence and innovation.

Current workplace

Mike Ramsay's current company

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Epic Games
Epic Games
QA Manager
Cary, NC
Website
Employees
201
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14 roles · 14 years

Mike Ramsay work experience

A career timeline built from the work history available for this profile.

Qa Manager

Current

Cary, Nc, Us

Sep 2024 - Present

Qa Manager

Sydney, Nsw, Au

Manage fully remote team of 9 QA Engineers and 4 SDETsDefine and adjust QA strategies to ensure consistent approachesEstablish/Monitor metrics and KPIs to monitor QA effectivenessCreate/Review procedures and test plansCoordinate QA efforts across 20+ development teamsAdvocate for improvements to automated test developmentHire/Mentor/Grow QA Engineers and SDETs

Aug 2021 - Sep 2023

Senior Qa Engineer

Springbuk®

Review requirements, specifications and technical design documents to provide timely andrelevant feedbackBuild detailed, comprehensive and well-structured test plans and test casesEstimate, prioritize, plan and coordinate testing activitiesDesign, develop and execute automation scripts using open source toolsIdentify, record, document thoroughly and track bugsPerform thorough regression testing when bugs are resolvedDevelop and apply testing processes for new and existing products to meet client needsLiaise with internal teams (e.g. developers and product managers) to identify systemrequirementsMonitor debugging process resultsInvestigate the causes of non-conforming software and train users to implement solutionsTrack quality assurance metrics, like defect densities and open defect counts

Mar 2018 - Aug 2021

Lead Test Engineer/Software Developer

Unified Logic

Lead testing efforts of Client/Service scenarios as well as Front end Website reporting.Lead development efforts for data collection application and remote inventory tools.Managed team of 3 developers in geographically distributed locations through sprints and ensured timely delivery of assigned tasks.Mentored developers on best practices.Worked with customer service to diagnose encountered issues.Technologies used: C#, Git, NSQ, SQL, Visual Studio Team Services, Jira, Confluence.

Apr 2015 - Nov 2017

Lead Qa Engineer

Seattle, Wa, Us

• Manage QA tasks and assign sprint story tasks• Automation of recurring regression cases using Selenium IDE• Test front end web experiences as items are identified• Test backend cube changes• Review SSRS reports to ensure red line compliance• Create and maintain test plan documents to aid other testers• Provide test cost estimates for work identified in sprint planning

2013 - Mar 2015

Senior Software Test Engineer

Redmond, Washington, Us

• Drive Telemetry and Business Intelligence reporting for Xbox Dashboard features• Prepare feature area usage and Business Intelligence reports using MS SQL queries and SSRS• Provide OneNote documentation and in person training to feature teams on telemetry best practices• Mentoring/growing junior SDETs in virtual team environment• Managed 2 person vendor team that is developing an internal test case feedback tool• Worked with test management across Microsoft to ensure cross product end to end scenario testing• Tracking and planning team sprint work items in TFS using Agile

Sep 2012 - Aug 2013

Senior Software Test Engineer

Redmond, Washington, Us

• Own Application Manager testing and test development• Xbox Dash performance analysis • Xbox Theme validation• URI navigation automation and validation• Xbox Dashboard Business Intelligence and usage analysis• Internet Explorer for Xbox test/test development• Mentoring/growing junior SDETs• Xbox console Telemetry/BI reporting and analysis

Jan 2011 - Sep 2012

Lead Software Test Engineer

Redmond, Washington, Us

• Drove cross team testing of Zune music, video and application testing• Own Zune setup and upgrade experiences• Develop/maintain test tool installer MSI tool• Feature and test strategy planning for E7 product• Administration of large VM server deployment for test• Hiring/Managing/Mentoring team of talented SDETs.

Jan 2010 - Jan 2011

Lead Software Test Engineer

Redmond, Washington, Us

• Managed a large v-team working in Redmond and Dublin• Drove test planning and development for 4 separate projects

Aug 2009 - Jan 2010

Software Test Lead

Redmond, Washington, Us

• Managing/Mentoring team of talented SDETs.• Drove testing of PBDA-IP API testing for 3 network tuner devices• Test planning and coordination with Silicon Valley team for shared features

Jan 2007 - Aug 2009

Software Test Lead

Redmond, Washington, Us

• Maintain/develop relationships with internal and external storage partners. • Hiring/Managing/Mentoring team of talented SDETs.• Manage lab budgets, track lab spending and prepare budget reports.• Create or review new test plans and procedures. Conduct periodic reviews of existing test plans and procedures.• Drive creation and adherence to solid test architectures. Conduct regular code reviews.• Ensure all automation is properly documented.• Coordinate with PM/Development counterparts and develop schedules for test and feature deliverables• Ensure quality of storage components (iSCSI/Fibre Channel/Multi-Path IO/SCSI/RAID/CDROM-DVD/CD Recording/Removable storage/Tape-Media Changers).• Represent Core Storage team at daily ship room meetings.• Develop storage test tools to cover gaps in existing automation.

Sep 2003 - Jan 2007

Software Test Engineer

Redmond, Washington, Us

Ensure quality of storage components (iSCSI/Fibre Channel/Multi-Path IO/SCSI/RAID/CDROM-DVD/CD Recording/Removable storage/Tape-Media Changers).Test, raise bug reports and ensure follow thru on problems encountered.Work with all teams within the company to ensure proper testing of shared components.Maintain lab hardware and devices. Procure new devices as necessary in order to provide/conduct all testing.

Oct 1999 - Sep 2003

Space Environmental Forecaster

Randolph Afb, Tx, Us

Monitor and predict solar flare activity, coronal mass ejections and energetic proton events. Issue warnings with sufficient lead time to protect government satellites and resources.

Jan 1998 - Jan 1999

Weather Analyst

Randolph Afb, Tx, Us

Analyze weather data and prepare 72 hour forecast for local area. Prepare warning and advisories on severe weather events. Prepare worldwide en-route weather briefings for air crews.Programming C projects - Random file generation and storage stress test. Tape exercise/data integrity test.C# projects - .inf file validation tool. iSCSI login/session/disk creation automation.

Jan 1993 - Jan 1998
Team & coworkers

Colleagues at Epic Games

Other employees you can reach at epicgames.com. View company contacts for 201 employees →

1 education record

Mike Ramsay education

  • Bellevue College
    Bellevue College
FAQ

Frequently asked questions about Mike Ramsay

Quick answers generated from the profile data available on this page.

What company does Mike Ramsay work for?

Mike Ramsay works for Epic Games.

What is Mike Ramsay's role at Epic Games?

Mike Ramsay is listed as QA Manager at Epic Games.

Where is Mike Ramsay based?

Mike Ramsay is based in Kennewick, Washington, United States while working with Epic Games.

What companies has Mike Ramsay worked for?

Mike Ramsay has worked for Epic Games, Atlassian, Springbuk®, Unified Logic, and Onlineshoes.Com.

Who are Mike Ramsay's colleagues at Epic Games?

Mike Ramsay's colleagues at Epic Games include Mining Mining, Hannah Marquardt, Steve Danuser, Konain Moeen, and Saishree Ashwin.

How can I contact Mike Ramsay?

You can use AeroLeads to view verified contact signals for Mike Ramsay at Epic Games, including work email, phone, and LinkedIn data when available.

What schools did Mike Ramsay attend?

Mike Ramsay studied at Bellevue College.

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