Mike Ricks Email & Phone Number

Mount Pleasant, Utah

Committed to delivering a personalized, customer first experience. Focus includes strengthening customer relationships by ensuring that they are receiving the highest level of service, support, and quality. Taking a consultative, strategic approach combined with strong relationships supports and expands Toly’s philosophy of having all customers be “Raving Fans”. Specific expertise includes sales growth, customer needs assessment, strategic planning, sales leadership, and customer support.

Mount Pleasant, Utah

Joined Aeris (now Fortress Clothing) in start up mode. Assisted in market research, brand development, and sales. Also participated with executive team in strategic planning and new product launches.

Mount Pleasant, Utah

Following merger, transitioned from Sales Leadership to Client Services, leading the charge for retention and customer satisfaction. Helped create budget and financial strategy including plans for sales, capital expenditures, staffing, and customer retention. Served as industry strategic leader, presenting at company conferences and at national industry and trade conventions. Incorporated considerable knowledge of industry trends into forecasting techniques.

Mount Pleasant, Utah

Joined WRLD Alliance in it's beginnings with primary focus on growth. Grew customer base from 11 to over 150 wholesale enterprise customers. As the growth began, I also managed all sales, marketing, and customer service initiatives.

Wilsonville, Oregon

Certificate, Business Analytics

Ba, Japanese

Activities and Societies: President of Japanese Club, 1996Attended from 1988 to 1989. Pursued career and then returned in 1996 to finish.

Associates, Psychology Emphasis

Attended fall of 1981 to Spring or 1983. Worked for a year to save money, then returned fall of 1984.