Mike Roby Email and Phone Number

ASE Mastertech with 20 plus years of experience, ASE service consultant certified. Almost 10 years of management experience, leading individual locations with up to 20 direct reports. Managed reconditioning processes at multiple locations to produce sales with quality units and developed processes and trained staff on proper customer service skills for after the sale customer. Managed seven locations to achieve 93% CSI, while managing expense control and warranty budgets.