Mike Rubinfeld Email and Phone Number
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With over 25 years of IT support experience, I have always prided myself on developing strong relationships with IT colleagues, peers, new staff, and management. It is from those relationships that I have been able to succeed in providing a high level of support and guidance throughout every level of each firm I have been employed with. In later years it has elevated me to a position of trusted voice for several business units and in firm-wide strategic development. A fulfilling offshoot has been the ability to mentor younger staff who are trying to find there way in their careers. I look forward to continuing my career building strong relationships, being a trusted voice, and mentoring, as I believe that is my purpose.
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Desktop Support Team Lead, Vice PresidentBessemer Trust Dec 2021 - PresentNew York, New York, Us -
Desktop Support Team Lead, AvpBessemer Trust Mar 2021 - PresentNew York, New York, Us -
FreelanceFamily Friend Project Apr 2020 - Apr 2020Sourced, configured, and installed a legacy Windows 98 setup for Lego robotics usage
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FreelanceVhs Tape Conversion Project Apr 2020 - Apr 2020Converted VHS tapes to digital for my high school alumni association (25th anniversary celebration)
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FreelanceThe Seed Lighting Design Feb 2020 - Feb 2020Consulted on network storage enhancements and cloud computing standards
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FreelanceIt In Demand Nov 2019 - Nov 2019Huntington, New York, UsProvided on-site technical support and training for a NYC-based client -
It ManagerWinters Bros Sep 2018 - Nov 2019West Babylon, New York, UsManaged all IT resources (helpdesk, systems, software, infrastructure, etc.) for 12 locations across Long IslandAdministered Office 365 environment, including hosted ExchangeMaintained local Active Directory and monitored the Azure AD synchronizationDeployed, monitored, and repaired a mix of Windows 7 & 10 workstationsSupported the VOIP phone system provided by Momentum TelecomManaged LAN (VLAN) with Netgear ProSafe switchesManaged WAN (Site-to-Site VPN) with SonicWall NSA firewallsSupported core business operations applications – Soft-Pak i-Pak, Dossier, Aestiva, Microsoft SolomonManaged public DNS, SSL certificates, and domain registration for the companyAssisted with Managed Print Services vendor selection (desktop MFPs and copiers)Maintained and networked desktop printers and managed print servicesManaged company mobile devices via MaaS 360Coordinated vendor search and implementation of ELD and fleet tracking solutions for long-haul trucksUndertook a company-wide Windows 10 migrationWorked with the Sales department to deploy and manage Verizon’s Field Force Manager -
Service AgentIt In Demand May 2018 - Sep 2018Huntington, New York, UsTier II support services for 25+ clientsMonitored and mitigated security risks using Webroot SecureAnywhereOffice 365 apps configuration and installHosted Exchange/Outlook support and configurationManaged voice accounts and services via Intermedia’s Hosted PBX 2.0 and Elevate platformsDocumented all aspects of client configurations using IT GlueProvided primary client care including MFP install and configuration, account auditing, and tech support for an office services partner, OmniSupported OS and desktop software updates, patch management, backup, and monitoring with Ninja RMM -
It Manager & Senior AssociateHorton Lees Brogden Lighting Design Mar 2008 - Nov 2017Managed all IT resources for entire firm - offices in New York, Boston, Los Angeles, San Francisco, Miami, and Denver.Developed strategies to enhance network and PC security Deployed new PCs and upgrades throughout the company on both Windows 7 and 10 platformsManaged user accounts across all systems and servicesInstalled and managed VOIP phonesManaged mobile phone synchronization for email, calendar, and contactsResearched and coordinated installation of new multi-function business machines and plotters Managed helpdesk systems Managed WatchGuard firewalls, WiFi systems, and network switches and routersSupported and deployed several applications including Adobe Creative Cloud suite, Autodesk Building Design Suite Premium, Collaboration for Revit, Rhinoceros 3D, and Microsoft OfficeCoordinated and migrated between collaborative and meeting applications such as WebEx, GoToMeeting, and ZoomMaintained and coded an employee web portal supported on JoomlaSupported internal web development and design for the company websiteManaged public DNS, SSL certificates, and domain for companyCoordinated and deployed Workplace by FacebookManaged a team including a Lead Support Technician and Senior Systems Engineer
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Senior Desktop TechnicianAssurant Inc. Sep 2005 - Mar 2008Provided Tier II/III helpdesk support to around 100 users in a Windows XP environment Installed, maintained, and monitored all desktop and laptop PCs Installed, maintained, and monitored all network printers and copiers Installed and maintained all PC peripherals Administered user accounts in Windows Active Directory and Novell eDirectory Created standardized PC image and hardware-independent imaging process Collaborated with peers at other company locations across the country to standardize hardware purchases Coordinated pilot groups for new software testing Created, tested, and deployed Novell Application Launcher packagesCreated procedures for secure data disposal on all PCs Created PC upgrade procedure based on expiration of hardware warranty Implemented and supported Pointsec hard drive encryption software for all laptops Administered and reported on PC inventory through TS.Census and ZenWorks Asset Management Installed, supported, and trained users in working with GoodLink mobile messaging on Palm Treo smartphones Administered anti-virus installation, configuration, and monitoring through McAfee ePolicy Orchestrator
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Systems Administrator/Desktop Support/Lan TechnicianWagner College Aug 1997 - Sep 2005Staten Island, Ny, UsInstalled and maintained Sendmail 8, QPopper 3, IMAP, and Procmail 3 on Solaris-based servers providing mail services to over 2000 users Managed Novell Netware 6.5 and Novell Groupwise 6.5 accounts using Netware Administrator and ConsoleOne respectively Managed e-mail accounts which included account generation/deletion, quotas, mailing list memberships, and Procmail recipes Managed HelpSTAR 2001 accounts which allowed users to directly enter and track their own service requests Worked with Pcounter 5.2 to manage NDPS-based printing and provide account management for students Worked with DNS on Solaris-based servers using zone transfers between master and slave servers Worked with DHCP on Solaris-based servers supporting three wired and wireless networks Installed and maintained wired network infrastructure with CAT-5 and fiber-optic cabling Installed and maintained wireless network infrastructure using 802.11a/b/g standards Installed, configured, and repaired PCs, laptops, PDAs, printers, and other peripherals Conceptualized, created, and deployed PC images using Symantec Ghost 7.5/2003 Worked with NetOp School 3 to provide faculty with a classroom management solution Worked with SMART Technologies 4000i interactive white board in classroom and lab environments Conducted training sessions for staff, faculty, and students covering topics such as the Microsoft Office suite, Novell Groupwise, and internet/e-mail/web-design fundamentals Member of Academic and Administrative Computing Committees which prioritized hardware/software requests by employees and/or departments -
Web DesignerOppenheimerfunds, Inc Jun 1998 - Aug 1998Aided in the design of OppenheimerFunds' New York intranet website called Opnet Edited and wrote HTML code using Microsoft's Frontpage and InterDev Designed and edited graphics using Adobe Photoshop
Mike Rubinfeld Skills
Mike Rubinfeld Education Details
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Wagner CollegeFinance -
Wagner CollegeMathematics; Mathematics & Computer Applications -
Port Richmond Hs
Frequently Asked Questions about Mike Rubinfeld
What company does Mike Rubinfeld work for?
Mike Rubinfeld works for Bessemer Trust
What is Mike Rubinfeld's role at the current company?
Mike Rubinfeld's current role is Desktop Support Manager, Vice President at Bessemer Trust.
What is Mike Rubinfeld's email address?
Mike Rubinfeld's email address is mi****@****ook.com
What is Mike Rubinfeld's direct phone number?
Mike Rubinfeld's direct phone number is +164640*****
What schools did Mike Rubinfeld attend?
Mike Rubinfeld attended Wagner College, Wagner College, Port Richmond Hs.
What skills is Mike Rubinfeld known for?
Mike Rubinfeld has skills like Mathematics, Cabling, Domain Name System, Help Desk Support, Printing, Computing, Video Conferencing, Students, Smartphones, Novell, Wired, System Upgrades.
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