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Mike Rumple is listed as Contractor at Rumple Contracting, based in Cary, North Carolina, United States. AeroLeads shows a work email signal at mrroof.com and a matched LinkedIn profile for Mike Rumple.
Mike Rumple previously worked as Production/General Manager at Mr. Roof (Division Of The Crane Group, Clumbus Ohio) and Industrial Business Director at Finishmaster, Inc.. Mike Rumple holds Bachelor Of Science - Bs, Business Administration - Marketing from East Carolina University.
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I have more than 30 years of cross-industry experience in cost center and vendor management, P&L, market research, and process improvement that drive enterprise revenues and profitability. My diverse insights help me see issues that others miss and equate them with the right solution. I’m an outspoken leader who thrives on managing (and creating) change. I excel in consensus building, conflict resolution, and securing cross-tower support. With regard to my teams, I demand and coach commitment, accountability, and professionalism—the same things I expect of myself.REPRESENTATIVE ACCOMPLISHMENTS► DIRECT-TO-CUSTOMER – Revised a direct-to-customer sales process for bulk orders to increase revenue and key-account support and separately retained a threatened vendor contract by creating a portal-based order system that triggered direct shipments to the end-user. The latter increased sales by more than 6X.► GAME-CHANGING PROCESSES – Compiled an intuitive audit checklist with hyperlinks to fully define each inspection task. The process reduced audit time by up to 80%; transformed the lowest-performing region to the nationwide top-performer within six months; and uncovered hidden issues that initiated development of new corporate policies.► PERFORMANCE TRANSFORMATION – Reversed offshore support team’s failed CSAT compliance from 35% to 90%+ through weekly performance assessments and a revised survey process to expedite customer feedback. ► PRIORITIZED GROWTH STRATEGIES – Led a first-ever SWOT analysis to develop a cohesive, growth-driven sales and marketing strategy that prioritized customer segments, based on available resources, and drove new-account sales to exceed plan within 90 days.Let’s talk about how my skills can serve your needs.☏ 919.880.7479✉ mrumpl3@gmail.com
Listed skills include Leadership, Management, Customer Satisfaction, Program Management, and 9 others.
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After a long career in corporate America, I decided to pursue my interests in helping good people with various projects in both their homes as well as commercial settings.I specialize in design/build decks and bathroom remodels but am open to a wide variety of projects...as long as they are interesting and the clients are people I would want to associate with.I do great work for good people!
Raleigh-Durham, North Carolina Area
Hired to turn branch around after previous management was unsuccessful due to a lack of quality control, poor inventory management and low moral.Branch was closed as the parent company wanted to pull out of the Raleigh market.- Immediately upgraded subcontractor base and revised standards for workmanship and care of client's assets.- Identified lower performing employees and contract sales persons for retraining or reassignment.- Systematically worked through backlog of existing complaints to reach acceptable solutions.- Increased branch revenue from over 10X in 7 months- Improved social media score by a full point (Google reviews and Yelp) in first 5 months- Instituted corporate inventory controls that recently culminated in less than a 1% deviation in a recent internal inventory audit. (well above standard)- Identified and addressed safety deficiencies in branch and made adjustments to both policy and facility to ensure a safe work environment.
Atlantic Region
Hired to develop the newly created industrial division. The company was significantly impacted by irreconcilable issues with a key vendor and the buyout of many smaller accounts by multi-shop operations which depleted the ability to fund expansion. The company elected to fold the newly created division into their traditional business line which eliminated the need for dedicated management. ► Directed sales and operations for the industrial division for Atlantic Region, spanning from Augusta, GA to Boston► Worked with key vendors to develop and introduce new offerings.► Recommended potential investments to capture additional opportunities based on expected ROI.► Identified over 1300 previously unknown leads that were disseminated to the field which represented ~$65M in potential revenue for the company.► Paired market capabilities with available offerings to narrow segment focus to increase probability of success.► Monitored sales activities and planning through CRM tool and through weekly meetings with key stakeholders.► Developed series of “lunch and learn” sessions that provided hands-on training to each market.► Displaced by company reorganization in July 2018
Morrisville, Nc
► Responsible for all North American out-of-warranty operations, to include development of pricing models for parts sales and billable services, program planning, and execution.► Drove efforts to bring previously outsourced part sales in-house to improve the customer experience, revenue, and overall margins for the Think line. These changes took revenue on part sales from $1.2M to $28M per year.► Strengthened position with key resellers such as Best Buy, Staples, and Costco by building a process to support their extended warranty programs.► Recovered over $5M in lost revenue through brokerage of excess and obsolete inventory and served as an active advisor to China, EMEA, and ANZ on brokerage practices.► Remotely managed Premium Technical Support, based in the Philippines with a team of over 75 agents and support staff. Increased revenue from $240K per year to over $1.5M, while also bringing CSAT scores into compliance, by actively finding areas of improvement in both offerings and service level. ► Through bringing billable services in-house for the Think line, grew business from $0 to $150K per month.► Earned consecutive Global Services SVP Team Excellence Awards (2016 and 2017) and Long-term Incentive Awards (2015 and 2016)
Raleigh/Richmond Region
► Directed a team of 17 account managers across a six-state region that represented ~$10.5M in revenue.► Conducted ongoing market research to ensure proper product positioning and price points.► Built confidence by showing side-by-side comparisons of competitors’ products to sales team to foster buy-in and identify key performance advantages.
Raleigh/Richmond Region
► Monitored and oversaw operations—including employee safety, audit readiness, and quality control across a six-state region, managing 60+ employees.► Transformed Raleigh/Richmond region from lowest-scoring to top-performing for operational compliance by rigidly enforcing performance objectives; establishing a team approach; empowering active management of individual cost centers; and formally documenting the audit process.► Authored and presented five-year growth and expansion plans to Executive team.
Raleigh-Durham, North Carolina Area
► Prior to its relocation to India, managed domestic and overseas operations for portable storage company, including inventory, quality control, employee safety, and corporate policy compliance► Prior to its relocation to India, managed domestic and overseas operations for portable storage company, including inventory, quality control, employee safety, and corporate policy compliance► Inspected facilities and managed inventory for 70+ independent service centers in the US► Established Quality Control criteria for company to cover refurbishment efforts and safety related practices► Improved revenue by over 30% by establishing 21 new Servicing Partners.
Raleigh-Durham, North Carolina Area
Grossed $50K in margins within first three months of operation for a materials brokerage company by defining and appropriately pricing service offerings based on market conditions. Introduced job-site soil acquisition/disposal brokerage concept to local construction industry.
Raleigh-Durham, North Carolina Area
Tasked with stimulating market penetration in the underground utility business, achieved new account sales of $2M+ in first full year.
Raleigh-Durham, North Carolina Area
After representing PPG as an independent retailer for four years, recruited to establish a local commercial coatings presence. Devised product mixes and pricing programs to effectively compete with leading national brands, delivering 154% of budget to earn Sales Achievement Award.
Cary, Nc
As an independent dealer for PPG and Porter Paints, owned and operated retail and commercial paint dealership while concurrently operating a commercial paint contracting business.
Raleigh-Durham, North Carolina Area
Oversaw P&L, inventory, staffing, and performance as a branch manager for three years prior to being appointed as a senior sales representative, earning company's highest recognition twice for outstanding top-line growth with expanded commercial segment and profitability.
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Mike Rumple works for Rumple Contracting.
Mike Rumple is listed as Contractor at Rumple Contracting.
AeroLeads has found 1 work email signal at @mrroof.com for Mike Rumple at Rumple Contracting.
Mike Rumple is based in Cary, North Carolina, United States while working with Rumple Contracting.
Mike Rumple has worked for Rumple Contracting, Mr. Roof (Division Of The Crane Group, Clumbus Ohio), Finishmaster, Inc., Lenovo, and Ppg Industries.
You can use AeroLeads to view verified contact signals for Mike Rumple at Rumple Contracting, including work email, phone, and LinkedIn data when available.
Mike Rumple holds Bachelor Of Science - Bs, Business Administration - Marketing from East Carolina University.
Mike Rumple is listed with skills including Leadership, Management, Customer Satisfaction, Program Management, Pricing Strategy, Training, Process Improvement, and Analysis.
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