Michael Rust Email & Phone Number

Chapel Hill, NC, US

Managed client priorities and facilitated task distribution for issues pertaining to EML, MCC, RDC, AC, panel interfaces, test case execution, and product documentationSupported v15 to v17 upgrade from SRM to RDC rules and validations containing client customized functionalities. Consisting of in-depth analysis of issues and training on proper RDC.

Designed, coded, tested, and documented custom outbound data manipulation required for 3rd party reporting from Eagle data schemas through EML and scheduling Supported Middle Office asset servicing platform data workflows through EML to RDC/PDC for SMF, entities, positions, trades, cash activity, swaps, and corporate actionsConfigured data scrubbing rules.

Developed best practices for client custom workflows, providing user guides and training while conducting comprehensive analysis of existing data systems for improvements. Applied fundamental triage and root cause analysis skills to determine solutions, applicable enhancements, and custom workaroundsImplemented workflows and configured data reconciliation.

Greater Boston Area

Collaborated with numerous clients to resolve application issues, coding errors, and general knowledge transfer on a daily basis while building working relationships and delivering solutions in a timely mannerSubject Matter Expert in PACE Data Management which consisted of Reporting, Eagle Data Mart, and Portal while also being responsible for Performance.