Mike Serrano Email & Phone Number

Florida, United States

Tampa, Florida

Team Lead of:• 4-person Project Engineering team• 3-5 person Estimating Engineering team• 1-2 person graphics team• Recruitment and development• Design and implementation of training program• Help implement and create Smartsheets to communicate and increase workflow between multiple parties• Create shared policies and standard operation procedures for engineering team and contribute to procedure development in both service and projects departments.• Lead weekly meetings with direct reports to discuss and resolve issues. • Research new products (R&D) Engineering• Assign projects and manage workloads for engineers• Coordinate projects between engineering, sales, service and install (project) teams.• Research new products (R&D) • Manage projects ranging from $5,000 to $3MM +• Maintain assigned projects on schedule and within budget• All roles and responsibilities of a Project Engineer.Estimating/Sales:• Assign projects and manage workloads for estimators• Implement new software• Manage estimating projects ranging from $5,000 to $3MM +• 99% estimate completion rate by bid dates across team• All roles and responsibilities of an Estimating Engineer.• Site Walks• Develop and maintain customer relations• Assist sales team of 20+ membersGraphics:• Assist in process and design layouts• Maintain projects budget and schedules throughout team

Tampa/St. Petersburg, Florida Area

• Recruitment and development of 5 man engineering team, including design and implementation of training program• Assign projects and manage work loads for engineers• Coordinate projects between engineering, sales, service and install (project) teams.• Research new products (R&D) • Lead weekly meetings with direct reports to discuss and resolve issues. • Create shared policies and standard operation procedures for engineering team and contribute to procedure development in both service and projects departments.• All roles and responsibilities of Application Engineer.

Tampa/St. Petersburg, Florida Area

-Alerton Certified Engineer-Niagara 4 Certified Technician• Planning, managing and delivering complex building automation projects from start to finish• Develop systems to meet budget and scope• Design and implement automated building HVAC control systems (Chilled Water Plants, Ice Plants, Air Handlers, etc.). Develop software programs necessary to operate the system. • Create necessary drawings and equipment schedules for submittals, installation, and as-builts. • Select and order the necessary materials (valves, actuators, sensors, etc.) for the system. • Validate the systems functionality and troubleshoot any problems to ensure proper operation. • Create custom graphics for systems • Coordinate efficiently between different departments, vendors, and industry fields• Provide training for owner/operator of the building control system• Provide technical support to sales, service and clients.• Maintaining key client relationships• Commissioning

Tampa/St. Petersburg, Florida Area

Key duties were to stage receiving and unloading trucks, stocking shelves and managing inventory, creating orders, operating back room equipment, pallet jack, scissor lift, baler, compactor and scrub machine. Duties include setting up and tearing down displays, routine cleaning, and client interactions.As a job class trainer key duties included initial and continual training employees, testing and awarding certificates.Team leader works closely with the department manager and assistant manager to plan and execute operational tasks within the department. To create a team culture, designate job duties and roles to each associate.