PROFESSIONAL SUMMARYAn accomplished Information Technology management professional with over thirty years of comprehensive experience in a multi-site, multi-hosted, networked environment. Highly knowledgeable in all IT areas, as well as business principles and processes. Extensive team-building experience, solid problem-solving skills, adaptable and innovative. Solid understanding of commercial insurance.MAJOR AREAS OF EXPERTISE**Customer Service**Information Technology**Human Resources**Marketing**Operational Effectiveness**Change Management**Project Management**Strategic Planning**Leadership**Team Building**Mentoring**FacilitationSpecialties: accounting systems, budgeting, business objects, capability maturity model, cics, cobol, database administration, disaster recovery planning, general ledger, human resources, ibm db/2, ibm mainframe, ibm websphere, ims, insurance, leadership, leadership training, mainframe, management development, microsoft windows 2000, policy analysis, process engineering, programming, project management, sap, sarbanesoxley, sas, scheduling, staff management
Listed skills include Sdlc, It Management, Db2, Testing, and 10 others.