Mike Shankle Email and Phone Number

Responsible for managing DSD route sales drivers including training, objective setting and continuous improvement in route sales performance. Direct supervision to the Route Sales Supervisor(s) while also providing management supervision, direction, and leadership to the route sales and load out personnel. •Responsible for branch operations such as P&L, distribution expense costs, fleet maintenance program, employment, evaluation, and disciplinary decisions. •Route layout to ensure customer coverage. Also possess regulatory knowledge in applicable Federal, State and Local guidelines (i.e. DOT, OSHA, and DMV). •Deliver all financial commitments, build organization capability by utilizing the Guiding Principles and performance management, instill a safety culture, integrate Continuous Improvement (CI) processes and principles, and develop solutions to meet customer expectations.•Achievements: 2013 management performance objectives: I met 12 of 15 key objectives set by company with an on target rating or better. 4 of those being above target and 3 ranking significantly above target. Coach and lead route personnel to improve on key objectives (2012 vs. 2013 YTD) on route proficiency 4% improvement, reduced customer returns by 31%. Coordinated facility improvements on load out dock that improved safety while reducing operation costs. Negotiated on site service with fleet maintenance provider to reduce equipment down time and increase utilization. ••Presently SIMS trainer for Atlantic South Division ••••••••

Recruit and assign coaches to teams, organize drafts, and assist director with schedules and rules. Address and resolve parents and coaches complaints. Ensure cash controls for concessions and gate.

Performing tasks to ensure company’s standard service standards were met with Mass Merchandising customers.

Train new hires, evaluate route personnel, analyze route reports to ensure problem routes or stops were addressed. Store surveys for stock rotation, POS, displays, promotions, etc. Inventory audits of route personnel; verify bank deposits, customer and consumer complaints. Complete modular resets to Plano gram. Also fulfill Area Supervisor’s duties when needed.Completed company’s management program which included role-playing to improve ability to interface with workers, customers, and consumers in various scenarios.

Managing 5-7 employees in dept plan and ensure shift’s production quotas were completed. Also involved with First Aid Team and Research/Safety Team that provided various training to employees. Completed classes on team building and leadership skills. 3rd shift’s productivity continually was department’s top performers with lowest rejects. Operate and troubleshoot CNC equipment to produce high quality parts by using blue prints, CAD models, verbal instructions, and / or sketches Design and fabricate basic fixtures and tools necessary for the parts being produced Inspect personal work and the work of co-workers Resolve quality problems with minimal assistance

Operate and troubleshoot CNC equipment to produce high quality parts by using blue prints, CAD models, verbal instructions, and / or sketches