Managing a diverse multi cultural team of engineers across North America, Europe and Asia.Coaching team members, building relationships and fostering career development.SCCM ,Microsoft Endpoint Configuration Manager ,Office 365 ,Application Deployment ,Operating System Deployment ,End User Services ,Digital Employee Experience ( DeX ) ,Intune ,Autopilot Working closely with colleagues in Security, Networks, Unified Communications and Software Asset Management.

Infrastructure, member of the Johnson Matthey Process technologies division Infrastructure team.Responsible for global infrastructure in 45 countriesDay to day duties involve resolution of escalated third line support cases, management and configuration of Cisco network equipment.Projects include design, implementation and monitoring of backup systems for various business applications such as SAP and Lotus Notes and stand alone scientific rigs and systems. Rollout of SCCM for division and then key site migration to 2012 for wider JM group.Utilising Sccm for OS deployment, software deployment, wsus, compliance monitoring and software metering.I am a member of the IT Operating Model Back End Systems Team for Johnson Matthey Group, involved in the design and application of group standards such as endpoint security management, data loss prevention and SCCM.Areas of experience.VM wareESXVcenter Equalogic San managementVEEAMZertoIBM blade CenterSCCMFlexera Admin studioBackup ExecMcafee EPOScansafe CiscoSymantec Endpoint protection PackagingAutomated software distributionAcquisitionsCisco VoIP systemsBT 21st century networksMCSA, MCTS3rd Line SupportProject managementSystems design and implementation

Implementation of new accounts systemConcept, Design and roll out of mobile office solution for construction sites.Server set up and migration across the group

Created Web Site and Online Customer service portalEstablished USA distribution NetworkDesigned trade stand and attended NAMM trade shows in LA and Nashville

Web designMultimedia CD-Roms360 Virtual reality photography