Customer Success Manager - Watsonx Ai Architect
Current
Jul 2024 - Present
AeroLeads people directory · profile
Mike Shields Email & Phone Number
Customer Success Manager - watsonx AI Architect
at
IBM
2 work emails found
@ibm.com
4 phones found area 858, 800, and 720
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager - watsonx AI Architect
Location
Greater Boston, United States, United States
Who is Mike Shields? Overview
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Quick answer
Mike Shields is listed as Customer Success Manager - watsonx AI Architect at IBM, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 858, 800, 720, and a matched LinkedIn profile for Mike Shields.
Mike Shields previously worked as Strategic Dealmaker at Ibm and Software Client Leader at Ibm. Mike Shields holds Bachelor Of Science (Bs), Computer Information Systems from Bentley University.
Company email context
Email format at IBM
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{first}.{last}@ibm.com
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AeroLeads found 2 current-domain work email signals for Mike Shields. Compare company email patterns before reaching out.
Profile bio
About Mike Shields
Defining and delivering value to clients in the insurance and financial services industry for 25 years through enterprise software solutions and services.
Listed skills include Enterprise Software, Business Analysis, Professional Services, Saas, and 16 others.
Current workplace
Mike Shields's current company
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13 roles
Mike Shields work experience
A career timeline built from the work history available for this profile.
Strategic Dealmaker
Current
Jan 2018 - Present
Software Client Leader
CurrentCoordinate the distribution, delivery and management of all IBM software solutions for enterprise insurance client
Jan 2017 - Present
Enterprise Sales Manager
Jan 2019 - Jul 2024
Principal
Applied Product Management
Providing product marketing and sales enablement consulting servicesDefining and executing go-to-market strategies for new products and services, including: - Sales playbook planning, development and execution - Business development - Development of market messaging and collateral - Digital marketing strategy and execution
Oct 2015 - Dec 2016
Sales Executive
Driving new license, SaaS and BPO sales, as well as current account managementLeading business development including product marketing and sales enablement via thought leadership, webinars, campaign development and execution
Jul 2014 - Oct 2015
Director Of Sales, Product Marketing And Channel Management
Identify, develop and close new business opportunities for enterprise solutions, including front, middle and back office applications and professional services.Increase revenue and development of software assets through client-funded solution development and licensing. Increase services revenue at existing clients through packaging of re-sellable service.
Jan 2002 - Jan 2014
Director Of Global Channel Management
Established strategic partnerships with some of the largest organizations in the world, totaling over 500,000 resources worldwide. Developed partnership on global big-data challenges, such as enterprise risk management, Solvency II and IFRS.
Jan 2010 - Dec 2010
Director Of Product Management And Marketing
Led implementation of the Pragmatic Product Marketing methodology in the development of the iWorks Suite marketing campaign. Developed market messaging and value propositions, as well as go-to-market strategy and marketing materials. Led SunGard team at analyst events, industry conferences and authored thought leadership pieces, such as the iWorks Worksite.
Jan 2006 - Jan 2010
Director Of Client Management
Managed implementation of enterprise core policy administration solution with tier 1 accounts, with over $3 million in annual professional service engagements and funded development projects.
Jan 2002 - Jan 2006
Principal Consultant
Jan 2001 - Jul 2001
Client Partner
Ec Cubed
Mar 2000 - Dec 2000
Senior Manager
Manager - Andersen Consulting - June 1992 to June 1997Senior Manager Arthur Andersen Business Consulting - June 1997 to March 2000
Jun 1992 - Mar 2000
1 education record
Mike Shields education
-
Bentley University
FAQ
Frequently asked questions about Mike Shields
Quick answers generated from the profile data available on this page.
What company does Mike Shields work for?
Mike Shields works for IBM.
What is Mike Shields's role at IBM?
Mike Shields is listed as Customer Success Manager - watsonx AI Architect at IBM.
What is Mike Shields's email address?
AeroLeads has found 2 work email signals at @ibm.com for Mike Shields at IBM.
What is Mike Shields's phone number?
AeroLeads has found 4 phone signal(s) with area code 858, 800, 720 for Mike Shields at IBM.
Where is Mike Shields based?
Mike Shields is based in Greater Boston, United States, United States while working with IBM.
What companies has Mike Shields worked for?
Mike Shields has worked for Ibm, Applied Product Management, Ss&C Technologies, Sungard, and Art Technology Group.
How can I contact Mike Shields?
You can use AeroLeads to view verified contact signals for Mike Shields at IBM, including work email, phone, and LinkedIn data when available.
What schools did Mike Shields attend?
Mike Shields holds Bachelor Of Science (Bs), Computer Information Systems from Bentley University.
What skills is Mike Shields known for?
Mike Shields is listed with skills including Enterprise Software, Business Analysis, Professional Services, Saas, Insurance, Cross Functional Team Leadership, Sales Management, and Sales.
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