Specialist strategic data, AI & analytics consultancy service to help suppliers and operators drive financial results, ROI and business value through smarter and more effective use of their internal & external data sources by leveraging contextual insights to drive enhanced operational performance.A highly bespoke service covering all areas from creation of a completely new analytics platform and strategy from scratch, through to enhancing an existing solution or helping to leverage… Show more Specialist strategic data, AI & analytics consultancy service to help suppliers and operators drive financial results, ROI and business value through smarter and more effective use of their internal & external data sources by leveraging contextual insights to drive enhanced operational performance.A highly bespoke service covering all areas from creation of a completely new analytics platform and strategy from scratch, through to enhancing an existing solution or helping to leverage improved operational and financial performance by intelligently using data.This data led approach is further enhanced by complementing it with significant cross-functional, senior level industry experience across operations, finance and technology to drive smarter business insight, innovation and material return on investment. Show less

Following the merger of Fourth and HotSchedules in 2019, and given the unique strategic importance of analytics to this significant SaaS business, I was promoted to lead the combined global analytics function and given full operational and technological responsibility to further scale, develop and grow the analytics product and drive material revenue synergies across the extensive combined global customer base.

After successfully launching Fourth Analytics in 2013, I was invited to join Fourth full time to lead, scale and grow the product and team on a global basis. The product was then further developed to add point of sale data to the core Fourth inventory, procurement and workforce management data, as well as adding over 20 other third party integrations including customer sentiment, social media, WiFi presence data and industry benchmarking capabilities. These multiple integrations materially… Show more After successfully launching Fourth Analytics in 2013, I was invited to join Fourth full time to lead, scale and grow the product and team on a global basis. The product was then further developed to add point of sale data to the core Fourth inventory, procurement and workforce management data, as well as adding over 20 other third party integrations including customer sentiment, social media, WiFi presence data and industry benchmarking capabilities. These multiple integrations materially enhanced the value proposition of the product by allowing customers to make intelligent evidence based decisions by better understanding behaviours and outcomes in complete context with one another.As a result, over the next 5 years Fourth Analytics subsequently grew to become one of the hospitality industry's leading cloud based analytics solutions, with hundreds of global hospitality brands using the solution across thousands of locations, to drive class leading performance and significant ROI by leveraging these intelligent, operationally focussed and role specific strategic insights.During my time in this role, as well as writing multiple white papers, case studies and leading industry webinars on leveraging data and analytics to drive value, I have also published multiple press releases and thought leadership articles around areas such as the business impact of increases to the national minimum wage, gender pay gap differentials and the cost/operational pressures caused by restricting immigration levels for non-UK workers. Having been invited to be a member of GoodData's global customer advisory board, I have also spoken at many large data and hospitality thought leadership events over this time, including the keynote theatre at Big Data LDN 2017 with Roman Stanek (GoodData's CEO), CGA's Future of Finance, Pub 18 and many others. Show less

Specialist professional consultancy service to help suppliers and operators in the hospitality and leisure sector drive improved financial performance, ROI and business value through smarter and more effective use of their corporate data and business information.Designed and developed the Fourth Analytics platform from its inception to become the hospitality industry's leading and most innovative cloud based enterprise business intelligence solution over this time.

A new strategic role at this global EPOS vendor to help their large managed hospitality customers leverage significantly more business value through more effective and integrated use of internal and external data sources. During this time I developed an existing BI application to become a specialist hospitality solution with unique functionality, as well as forming a number of valuable strategic partnerships with key external partners to more fully integrate their data in to our… Show more A new strategic role at this global EPOS vendor to help their large managed hospitality customers leverage significantly more business value through more effective and integrated use of internal and external data sources. During this time I developed an existing BI application to become a specialist hospitality solution with unique functionality, as well as forming a number of valuable strategic partnerships with key external partners to more fully integrate their data in to our application. I presented my thoughts externally in this area by both writing an article that was published in the highly respected Peach Report, as well as presenting at the "Business Bootcamp" at the 2011 Restaurant Show at Earl's Court in London. Show less

Full responsibility for all commercial reporting, strategic financial analysis and IT for this substantial managed pub business (c200 sites / £150m T/O). During this time I also delivered a number of key strategic projects including developing a completely new commercial reporting suite, the installation of a new enterprise level BI application and the full roll out of a new comms network and EPOS platform across the whole estate.

Strategic career move with full executive sponsorship from operations to finance, to help mentor finance stakeholders to become more operationally focussed, and conversely for operational stakeholders to become more financially aware, whilst also having responsibility for the financial control of circa 350 managed pubs in the South of England and Scotland with a turnover in excess of £400m.This role also involved significant coaching and liaison with the operations team in using clear… Show more Strategic career move with full executive sponsorship from operations to finance, to help mentor finance stakeholders to become more operationally focussed, and conversely for operational stakeholders to become more financially aware, whilst also having responsibility for the financial control of circa 350 managed pubs in the South of England and Scotland with a turnover in excess of £400m.This role also involved significant coaching and liaison with the operations team in using clear financial reporting to help drive performance. My long term prior experience as a senior operator was key in this role to help demonstrate an in depth understanding of all operational complexities, which helped drive buy in and understanding of all key financial metrics. Show less

Full responsibility for the operational performance of the flagship Central London area for 3 years. Prior to this I was responsible for the successful development of the South Coast area, with double digit LFL sales/profit growth for 4 years, and over 15 sites successfully opened during this time.