Seasoned professional with more than 20 years of diverse experience, seeking a Remote Customer Support Specialist role. Skilled in customer service, problem-solving, demonstrated ability at efficient data handling. Proven track record of enhancing customer satisfaction and streamlining operations, ready to deliver exceptional support.
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Driver/Warehouse AssociatePcs For People Dec 2021 - Mar 2024 -
Driver/Warehouse AssociatePcs For People Dec 2021 - Mar 2024Safely operated 16' and 26' box trucks to transport donated electronics, adhering to traffic and safety regulations.Certified in forklift and power pallet jack use, ensuring efficient handling and processing of electronic inventory.Complied with OSHA, NAID, and local fire safety standards in warehouse operations, contributing to a safe and regulatory-aligned work environment.
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Dishwasher/CookRegis University Sep 2020 - Dec 2021Maintained hygiene standards by thoroughly cleaning a variety of kitchenware, utilizing both machine-operated and manual washing techniques.Consistently prepared and delivered high-volume meal orders, adhering closely to established recipes and institutional guidelines.Managed the complete operations of a specialized dining establishment, focusing on the preparation of Neapolitan-style stone-fired pizzas.
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Prep Cook/Line CookButcher’S Bistro Jul 2017 - Mar 2020Maintained rigorous standards of cleanliness for kitchen equipment and areas, ensuring adherence to hygiene protocols and contributing to a safe and compliant food preparation environment.Executed precise butchering and preparation of meats and poultry, focusing on detail and efficiency to reduce waste and uphold quality standards.Collaborated with the culinary team to innovate menu offerings, while consistently delivering high-quality food preparation across pantry and grill stations during peak service periods.
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Meat Cutter/CloserFoodfair, Inc. Jun 2015 - Jun 2017Skillfully prepared a variety of meats, including beef, pork, and chicken, adhering to precise store specifications to ensure quality and consistency.Provided customer assistance and diligently stocked both fresh and frozen meat cases, ensuring product availability and presentation met organizational standards.Maintained cleanliness and functionality of meat processing equipment, including knives, saws, grinders, and tenderizers, in compliance with health code regulations.
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Welcome Center Staff/Building ManagerYmca Aug 2013 - Jun 2015Managed front desk operations, effectively processing memberships and addressing member inquiries, ensuring a welcoming environment and efficient member service.Oversaw facility operations, including staff supervision, security protocols, and maintenance of safety and emergency procedures, contributing to a secure and well-functioning environment.Maintained certification in CPR, AED, and First Aid to ensure preparedness for emergency situations, upholding the organization's commitment to member safety.
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Marketing Manager/Sales AssociateWright’S Clothing Store Oct 2011 - Jun 2015Facilitated customer decision-making in the selection and fitting of high-end menswear, ensuring satisfaction and repeat business.Managed inventory reception and quality control, accurately processing transactions with QuickBooks POS.Developed and implemented a digital marketing strategy, enhancing the store's online presence and contributing to a measurable increase in sales.
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Server/Bartender21 At The Frederick May 2008 - May 2014Delivered high-quality table service, ensuring customer satisfaction in a fine dining environment.Coordinated and executed catering tasks for private events, maintaining the venue's esteemed reputation.Managed bar operations, providing a diverse range of beverages and personalized service to guests.
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Seasonal Customer Service AssociateAmazon.Com Apr 2007 - Feb 2009Addressed and resolved inquiries and concerns regarding order placement and tracking through telephone and email support, ensuring customer satisfaction.Contributed recommendations to team leaders and management to improve the online shopping experience based on customer feedback and interactions.
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Administrative AssistantModern Language Association Oct 1998 - May 2005Managed comprehensive updates and maintenance of subscriber and member databases, ensuring accuracy and efficiency in data handling.Facilitated the transition of a 30,000-member database from DOS to Oracle, enhancing data integrity and accessibility.Coordinated subscription processes and billing for the Job Information List, streamlining operations for both online and print editions.
Mike Sidoti Education Details
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Music Performance, General -
3.6 Gpa
Frequently Asked Questions about Mike Sidoti
What schools did Mike Sidoti attend?
Mike Sidoti attended Marshall University, Marshall University, Marshall University.
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1powermagneticsinc.com
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Mike Sidoti
Garnerville, Ny -
2gmpopcorn.com, gmpopcorn.com
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Mike Sidoti
United States1hellanstrainer.com
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