As an IT support specialist and customer service professional, I use my background in Business Management and Information Systems to provide exemplary technical assistance to ensure client satisfaction. Likewise, my role as an IT support specialist enables me to continuously expand my knowledge in computer hardware and software applications to effectively address client needs. I believe building and maintaining relationships with clients is an integral part of any successful company, and frequently analyzing and interpreting client data provides opportunities to produce successful resolutions and outcomes. Skills: Customer Service | Microsoft Office | Client Relations | Troubleshooting | Technical Support | Customer Satisfaction | Collaboration | Training | Communication | Hardware | Software | Mobile Software Applications | Inventory Management | Interpersonal Communication | Problem Solving | Efficiency | Flexibility | HTML | CSS | Adaptability | Detail Orientation