Senior Business Analyst on a payroll review project and enterprise data warehouse & reporting and analytics program.

Worked as a Senior Business Analyst on SA Housing Authority's Business Systems Transformation (BST) Program. BST was a large program of work focused on replacing the existing mainframe system with a Housing Management COTS solution called NPS (Northgate Public Services).

I spent 4 years working on the SAPOL Shield project as a Business Analyst including time in a Lead BA role.

My experience at Bridgestone included support and project work.Support included business areas using SAP. SAP ERP is used by Bridgestone for procurement, supply chain, sales, manufacturing, finance and HR. Support consisted of enhancements, defect resolution, system modification to accommodate changes to business process and small projects. I was responsible for supporting sales and distribution, materials management and logistics functions.I was also a lead BA on an SAP implementation project across Australia and New Zealand to transfer Bridgestone’s primary tyre retail business onto SAP. I was responsible for logistics which covered areas such as forecasting & replenishment planning, purchasing, inventory management, warehouse management and stock-take.

Test and Diagnose network and service faults in PSTN network. Support field staff in the restoration of PSTN faults.