● Led end-to-end digital marketing campaigns for a diverse range of clients, handling everythingfrom initial strategy to execution and performance analysis.● Collaborated with clients to create customized marketing strategies aligned with their brand goals,conducting discovery sessions to define campaign objectives.● Developed and produced engaging content across various formats, including written copy,graphics, and videos, leveraging Adobe Creative Suite to enhance audience engagement.● Conducted SEO optimizations and keyword research, tracking metrics to improve search enginerankings and drive organic traffic growth.● Utilized analytics tools, such as Google Analytics, to monitor campaign performance, assess ROI,and provide clients with actionable insights for future strategy adjustments.● Managed multiple concurrent projects, implementing tools like Asana and Trello to ensure timelydelivery, adherence to deadlines, and efficient workflow.● Created and managed social media strategies, maintaining content calendars, scheduling posts,and fostering engagement across platforms to boost brand visibility.● Performed A/B testing on ads and content to maximize conversion rates, tailoring campaignapproaches based on audience insights and testing results.● Provided clients with detailed performance reports and held regular meetings to review results,ensuring transparency and cultivating strong client relationships.● Coordinated with cross-functional teams, including designers and copywriters, to align on brandmessaging and maintain a cohesive creative approach across all digital assets.

The primary responsibility of the Digital Marketing Student Advisor involves crafting, executing, and overseeing digital marketing campaigns aimed at promoting the products or services of the client. This role demands a strategic mindset coupled with a deep comprehension of digital channels, analytics, and a fervent interest in staying updated on industry trends. Working collaboratively with cross-functional teams, the Digital Marketing Student advisor aims to enhance brand visibility, generate leads, and foster customer engagement.

Executed targeted outreach strategies aimed at local businesses, leveraging cold calling and email tactics to promote Telus Corporate Mobility Services effectively. Utilized CRM software to meticulously record engagement details, enabling comprehensive tracking and timely follow-up. Offered dedicated support to contracted companies, facilitating smooth onboarding processes and providing ongoing troubleshooting assistance. Efficiently managed inventory and optimized delivery processes to ensure seamless service delivery for clients, enhancing overall customer satisfaction.

• Measuring key performance indicators fortracking social media marketing success• Performing demographic targeting to increaseengagement and drive conversions• Analyzing data to optimize performanceacross multiple social media channels• Maximizing the benefits of both promoted andorganic posting• Utilizing different social media strategies toleverage the power of social media influencers• Creating compelling ads for earned, owned,and paid social media marketing• Utilizing content variation and test differentpromotional strategies• Testing social media content and promotionsto increase engagement and drive conversions• Managing a substantial advertising budget• Social listening and engaging with consumers

Efficiently input product orders to optimize production efficiencies and streamline workflow processes. Submit detailed work orders to the shop floor, ensuring clarity and accuracy in task assignments. Schedule tasks for shop employees, maximizing productivity and meeting deadlines. Keep the sales team informed of production status updates to maintain transparency and facilitate effective communication. Collaborate closely with department managers to coordinate ship dates and ensure timely delivery of products. Conduct thorough inventory checks and promptly report any shortages to the purchasing department for swift resolution. Provide regular updates to the Operations Manager on the daily production status, fostering a cohesive and informed operational environment.

Directed the setup and troubleshooting processes for both residential and commercial devices, guaranteeing smooth integration and optimal functionality. Configured wireless networking devices and conducted thorough hardware diagnostics to assess repair feasibility accurately. Streamlined data backup procedures and expertly configured smart devices to enhance client convenience and satisfaction.

Proficiently managed store operations and executed strategic marketing campaigns, significantly enhancing brand visibility and driving customer engagement. Implemented a diverse range of channels to optimize product sales and streamline transactions, ensuring seamless accessibility. Delivered personalized recommendations and in-depth product insights, consistently fostering high levels of customer satisfaction and loyalty. Efficiently oversaw opening and closing responsibilities, including cash reconciliation and inventory management, maintaining operational excellence. Led social media management efforts, creating engaging content and executing targeted campaigns to significantly increase brand recognition and attract new customers.

Warmly welcome customers upon entry and assess their needs to provide personalized assistance. Recommend products and suggest additional items that complement their initial purchase, maximizing their shopping experience. Skillfully conduct credit checks for cellular and home services, including mobile phones, tablets, home internet, and television packages. Offer expertise in answering technical inquiries for both existing and new customers, ensuring clarity and satisfaction. Efficiently manage cash register operations and fulfill opening and closing duties, including tallying tills and recording daily sales data for accurate financial records.

Effectively supported marketing strategies to promote Nordia's products and services, ensuring alignment with brand identity and objectives. Collaborated closely with the marketing team to develop and execute campaigns tailored to target audiences. Conducted thorough market research and competitor analysis, leveraging insights to optimize marketing strategies. Spearheaded content creation across diverse channels such as social media and email newsletters. Skillfully coordinated marketing events and provided valuable administrative support to enhance team efficiency.

Played a key role in developing and structuring the business plan, providing valuable input and assistance. Conducted thorough market research to gauge local competition levels, informing strategic decision-making. Collaborated on defining the array of services to be provided by the business, aligning offerings with market needs and company goals. Managed the acquisition of supplies and organized essential training sessions to ensure efficient business operations.

Served as an IT help desk agent and provided tier 2 support for residential Apple computers and iOS devices, including iPads, iPods, and iPhones. Delivered comprehensive over-the-phone guidance to tier 1 agents and customers on a range of services, including general device use and application knowledge, troubleshooting techniques, error identification, application setup, data sharing methods between devices, Apple ID account management, and new device setup such as wireless routers or printers. Additionally, facilitated appointment scheduling at the nearest Apple store location for hardware repair needs when necessary.

Engaged in front desk sales responsibilities, actively promoting products and providing excellent customer service. Spearheaded marketing and advertising initiatives to enhance product visibility and attract customers. Managed product selection and ordering processes directly with suppliers, while also organizing buyer trips when necessary. Implemented pricing strategies and merchandised products effectively upon arrival in the store. Additionally, oversaw employee scheduling, ensuring adequate coverage, and managed payroll to maintain operational efficiency.