• Manage all customer orders throughout processes including incoming inspection, inventory, assembly, quality control, packaging, and shipping while supervising a production team of twelve employees • Provide customer and sales support while carrying out all international and domestic shipping procedures, which led to an 87 percent increase in on-time shipments in 2013• Supervise the daily completion of lean manufacturing initiatives including kaizen events, 5s organization, waste reduction, product flow, and continuous improvement• Compile data used for statistical process control and inventory tracking while providing daily and weekly reports to management teams used for completing company initiatives

• Supervised shipping team in performing all automated packaging processes for local and transcontinental cabinet shipments• Used dedicated software programs to adjust packaging machines for various cabinet sizes and types while managing all incoming and outgoing shipments

• Monitored all incoming parts from numerous vendors and assured quality in line with set company and product standards• Interacted directly with customers to fill replacement part orders and equipment sales while monitoring stock levels and ordering needed products

• Supervised packaging and labeling processes/employees while assuring vendor quality by following standard operating procedures and performing statistical process control• Managed supply chain and worked closely with vendors during production ramp-ups to insure proper inventory levels to match sales projections