Mike Soderling Email & Phone Number

Calgary

• Responsible for the successful execution of Direct Store Delivery (DSD) operations within the Western Canada transportation network.
• Operational Efficiency: Direct the execution and enhancement of distribution processes for dairy products, ensuring optimal service and compliance with strict regulatory standards.
• Financial Accountability: Responsible for the management of $22M annual budget. Conducts weekly and monthly analysis and review of routing, prepare monthly explanations on budget variances for DSD and recommend.
• Supplier Management: Oversee and monitor third party service providers’ performance, resolve internal/external issues and take corrective action as required.
• Cost Reduction and KPI Development: Oversee cost efficiency and continuous improvement in the distribution network. Develop, monitor, and adjust operational and financial KPIs to align with strategic goals.
• Leadership and Collaboration: Leads a dynamic team, promoting a culture of accountability and continuous improvement. Foster strong relationships across functional teams to maximize distribution efficiency.

Calgary, Alberta, Canada

• Leads a team of Delivery Support Specialists (4).
• Troubleshoot, analyze, develop and incorporate improvements in delivery and service logistics to achieve goals and optimize customer experience.
• Participate in the selection, coaching, training and retention of a diverse team
• Cross-functional collaboration with different areas of the business in order to resolve issues (Sales, Delivery, Service, Drivers, Technicians, Market and Regional Managers).
• Identify, develop, and maintain best practices and enforce standardized process and procedures.
• Review, monitor, and evaluate the team performance of key performance indicators (Out of Gas; Customer Failure; Fill Rate; Asset and Resource Utilization; Overtime management, etc)

Calgary, Canada Area

• Responsible for the planning of freight movement within the Loblaw supply chain network.
• Provided direction and leadership to 12 employees.
• Provided cost effective solutions to increase capacity and maximize profitability.
• Completed tasks associated with initiatives while proactively identifying potential opportunities and threats.
• Identified system imbalances and execute based on operational efficiencies and on-time service.
• Utilized data analysis to determine root cause solutions as related to gaps within KPI measurements.

Calgary, Canada Area

• Managed 2 departments within the Transportation Support Center – Western Canada (Data Analytics, Customer Service).
• Provided direction and supervision to 10 employees across both departments.
• Led the Data Analytics Team, which mined and maintained business data while also distributed KPI information to different areas within the company.
• Led the Customer Service Team, which provided logistical support for supply chain-related issues within Western Canada.
• Translated raw business data into potential solutions for review by senior management.
• Audited processes to improve the existing performance metrics.

• Created shipping and delivery plans for 9 distribution centers across Western Canada.
• Responsible for the efficient movement of product between Stores and Distribution Centers within the Loblaw transportation network.
• Reviewed and tracked the flow of goods to ensure that cost-effective solutions were utilized.
• Completed transportation analysis projects as assigned
• Worked with internal/external teams to accommodate any off-schedule requests.
• Trained new team members and assisted with the overall management of the Transportation Planning department.