Mike Soderling Email & Phone Number

Calgary

Responsible for the successful execution of Direct Store Delivery (DSD) operations within the Western Canada transportation network.•Operational Efficiency: Direct the execution and enhancement of distribution processes for dairy products, ensuring optimal service and compliance with strict regulatory standards.•Financial Accountability: Responsible for the management of $22M annual budget. Conducts weekly and monthly analysis and review of routing, prepare monthly explanations on budget variances for DSD and recommend adjustments to improve operations.•Supplier Management: Oversee and monitor third party service providers’ performance, resolve internal/external issues and take corrective action as required.•Cost Reduction and KPI Development: Oversee cost efficiency and continuous improvement in the distribution network. Develop, monitor, and adjust operational and financial KPIs to align with strategic goals.•Leadership and Collaboration: Leads a dynamic team, promoting a culture of accountability and continuous improvement. Foster strong relationships across functional teams to maximize distribution efficiency.•Safety and Compliance: Ensure all operations adhere to government regulations and safety standards, maintaining high levels of compliance and resolving issues proactively.

Calgary, Alberta, Canada

• Leads a team of Delivery Support Specialists (4).• Troubleshoot, analyze, develop and incorporate improvements in delivery and service logistics to achieve goals and optimize customer experience.• Participate in the selection, coaching, training and retention of a diverse team• Cross-functional collaboration with different areas of the business in order to resolve issues (Sales, Delivery, Service, Drivers, Technicians, Market and Regional Managers).• Identify, develop, and maintain best practices and enforce standardized process and procedures.• Review, monitor, and evaluate the team performance of key performance indicators (Out of Gas; Customer Failure; Fill Rate; Asset and Resource Utilization; Overtime management, etc)• Re-enforce safety in all aspects of delivery. Ensure appropriate training provides support to day-to-day operations.• Act as an escalation point and work to remove obstacles encountered by Managers/Coordinators/Administrators. Develop and foster a collaborative approach among the team to proactively resolve issues.

Calgary, Canada Area

• Responsible for the planning of freight movement within the Loblaw supply chain network.• Provided direction and leadership to 12 employees.• Provided cost effective solutions to increase capacity and maximize profitability.• Completed tasks associated with initiatives while proactively identifying potential opportunities and threats.• Identified system imbalances and execute based on operational efficiencies and on-time service.• Utilized data analysis to determine root cause solutions as related to gaps within KPI measurements.• Managed and make strategic decisions referring to Load Assignment, On-time performance and the movement of freight in the most economical way (empty miles/reduced selling/trailer utilization).• Fostered positive working relationships with Planners, Sales and Supply Chain Managers, responding within the established guidelines. • Tracked and reported business performance to Senior Leaders within the Organization• Assisted with the upgrade of Transport Management Systems and ensure data integrity is maintained.• Provided training and support as a subject matter expert for the integration of SAP.

Calgary, Canada Area

• Managed 2 departments within the Transportation Support Center – Western Canada (Data Analytics, Customer Service). • Provided direction and supervision to 10 employees across both departments. • Led the Data Analytics Team, which mined and maintained business data while also distributed KPI information to different areas within the company.• Led the Customer Service Team, which provided logistical support for supply chain-related issues within Western Canada. • Translated raw business data into potential solutions for review by senior management.• Audited processes to improve the existing performance metrics. • Provided guidance and support to a range of internal and external customers, including Stores/Distribution Centers/Transport teams/end consumers. • Ensured that best company practices were maintained.

• Created shipping and delivery plans for 9 distribution centers across Western Canada. • Responsible for the efficient movement of product between Stores and Distribution Centers within the Loblaw transportation network. • Reviewed and tracked the flow of goods to ensure that cost-effective solutions were utilized.• Completed transportation analysis projects as assigned• Worked with internal/external teams to accommodate any off-schedule requests.• Trained new team members and assisted with the overall management of the Transportation Planning department.