Mike Spellman Email and Phone Number

- Efficiently managed and resolved all incoming tickets related to the entire school ecosystem, catering to the needs of students, staff, 3rd party learning programs, and parents, ensuring prompt and effective technical support.- Spearheaded firewall administration and engineering tasks, implementing robust security measures to protect the school's IT infrastructure from potential threats and vulnerabilities.- Successfully handled Active Directory administration and engineering, optimizing user management and authentication processes for enhanced system efficiency.- Demonstrated expertise in Google Admin administration and engineering, contributing to streamlined G Suite operations and user experience across the school environment.- Proficiently managed Microsoft Azure administration and troubleshooting, ensuring reliable cloud services and resolving technical issues promptly.- Led LAN administration, troubleshooting, and infrastructure deployment projects, implementing system upgrades and improvements to enhance network performance.- Assumed responsibility for the maintenance and deployment of physical school security systems, ensuring a safe and secure environment for all students and staff.- Managed staff and student device deployment, training, and technical onboarding, equipping users with necessary skills to utilize technology effectively.