Mike Spies Email and Phone Number

Provides strategic advisory and technology consulting services with a special focus around Enterprise Architecture. Helps organizations promote alignment of the required capabilities to enable business goals & objectives, drive efficiencies of business processes & IT systems, ensure agility & scalability of their IT architecture, and build effective enterprise architecture practices staffed with skilled enterprise architects.• Currently engaged with Keurig Dr Pepper to help build and lead their enterprise architecture practice and provide strategic advice and counsel on key initiatives.• Developed and teach enterprise architecture curriculum included in the Tech CxO LaunchPad program sponsored by Southern Methodist University.• Provides executive coaching and mentoring to IT participants for a Vistage Executive Coach.

Governing body for two certifications in IT management and leadership development: 1. Information Technology Management and Leadership Professional (ITMLP) and 2. Information Technology Management and Leadership Executive (ITMLE).

Advanced maturity of IT organization, improved discipline of IT function, and enhanced cybersecurity posture of the IT environment. Partnered with the executive leadership team to apply technology solutions to optimize business operations and enable digital experience of patients and clinicians. Provided complete visibility of IT spend and ensured all IT investments had an executive leadership team sponsor & business value proposition.• Improved compliance with cybersecurity standards of private equity owner (from < 70% to > 90% compliant).• Standardized adoption of Microsoft O365/teams to enable unified communication & collaboration across organization. • Automated patient outreach to improve digital experience of patients & quality of life of clinicians.• Automated daily scheduling & case assignments to ensure proper health system coverage & optimize clinicians time. • Championed enterprise data warehouse as the single version of truth for all BI Reporting and advanced analytics• Developed and helped promote enterprise KPI dashboard across executive leadership team.• Provided a competitive advantage with payers by automating arbitration decisions & generating legal briefs at scale.• Formalized an IT career model to appropriately compensate, attract, and retain critical resources & aid career development.

Promoted alignment of the technology strategies, IT capabilities, and IT investments required to support business goals and objectives. Drove standardization, simplification, and modernization of the IT landscape and transformed IT architecture to be more responsive to business opportunities & challenges. Drove enterprise architecture guiding principles & facilitated leverage and reuse of technology solutions and best practice designs. • Defined architecture, roadmaps, & funding for the digital services platforms (e.g., enterprise data & advanced analytics, enterprise integration, intelligent automation, and GTM commercial platforms) to enable the digital transformation vision.• Led assessment of initial SAP deployment across the North America business units and international business sectors and gained alignment on recommendations to standardize core business processes during next release.• Assigned resources to partner with dedicated business leaders to build a global business template and position a global SAP S4 HANA instance to standardize core processes & consolidate the core systems footprint globally.• Defined target architecture, roadmaps, & funding for modernizing the IT infrastructure to improve technology effectiveness, harden cybersecurity, & reduce technical debt.• Established an Architecture Review Board to help prioritize technology related investments and increase transparency/awareness of technology direction and decisions.• Assigned seasoned solution architects to shepherd critical business initiatives and ensure solutions delivered intended business value in a reliable and scalable way.

In-sourced Enterprise Information Management function, established an Enterprise Architecture practice, and set Infrastructure Technology direction for services still provided by PepsiCo after the Pepsi Bottling Group was spun off from PepsiCo in 1999. Helped gain senior executive alignment and led technical approach for scaling Pepsi Bottling Group's systems to run $3B Pepsi America bottling operations when PepsiCo acquired both in 2009.• Only required $50MM of funding and 6 months to scale Pepsi Bottling Group's systems to run entire Pepsi America bottling operations and completely retire their data center & systems, savings $200MM annually .• Leveraged best-in-class ERP strategy (i.e., Oracle, PeopleSoft) to standardize core operational and back office processes• Leveraged agile and scalable custom solutions to exploit and standardize differentiated selling and delivery capabilities• Re-architected master data management solutions to establish centralized system of record for key master reference data.• Redesigned the data warehouse to act as the single version of truth for all operational and analytical reporting.• Re-architected selling/delivery systems to ensure 24/7 availability, resiliency of mission critical order fulfillment systems. • Internally staffed data team (i.e., data management, master data management, data integration, database administration, and enterprise data warehousing teams) saving $5MM annually.• Positioned senior-most technology experts to drive overall system architecture and formalized a technology leadership community to promote usage of proven IT frameworks & best practices.• Negotiated all shared vendor contracts and optimized software budget and license usage savings $5MM annually.

Owned and managed business relationships and all aspects of application development and support for business functions at newly established North America Customer Service Center. Advised business leaders on how technology could enable business objectives, delivered quarterly releases to enable business initiatives, and ensured business applications met service-level agreements. • Deployed and evolved Siebel CRM solution leveraging call center technologies to optimize and enable centralization of $1B telephone sales business with approximately 200 sales and campaign management agents. • Stabilized and significantly reduced the costs of accounts-receivable business operations and systems environment after centralization of business function.

Stood up and led database administration team at newly created IT support center and ensured creation, availability, and performance of over 50 Sybase databases used by all custom applications which originated from a strategic business process reengineering initiative.

Nominated and partnered with a pair of consultants to understand/capture all business processes performed by the core business functions and develop an enterprise business process model used to scope and organize reengineering teams as part of a strategic business process reengineering initiative. Facilitated joint application design sessions to decompose and reengineer business processes and identify, define, and model all of the required data. Led overall logical and physical database design and ensured application teams had a comprehensive understanding during the application development phase.

Performed database administration activities for sales and marketing reporting systems.

Performed code migrations, quality control, and maintained operational runs guides for all jobs submitted into production environment.