Professional Summary• Experienced IT Management Professional • Experienced Healthcare IT Project Management PMP, Agile, Waterfall• IT Manager Applications and Software Engineering• IT Manager Service Delivery and Outsourcing ITIL, Six Sigma Greenbelt• Regional IT Manager for Databases, Interfaces and Logistic Centers • Health Care IT Project Management Hospitals and Ambulatory CareExperienced Information Technology Project Manager and Service Delivery Manager with a focus on effective business relationship management, prudent financial management of regional resources, demonstrated success with IT application and infrastructure project implementation support the following PMP, PM3, Agile, Scrum, SDLC, ITAM and ITIL best practices. Experienced with Vendor and Outsourcing Management, New Product Development, Manufacturing , Health Care, Logistic centers, Mergers & Acquisitions and Divestures. Will lead your organization through innovative use of technology, implementation of effective regional and global project and infrastructure management processes. Experienced in long range planning with fiscal responsibility with cost savings and standardization. Experienced working in Health Care IT within Johnson & Johnson and NTT DATA Inc. PMO.Process Excellent Six Sigma Greenbelt Certified and Project Management Certified, PM3 Certified, AGILE, Scrum, ITAM, ITILMike Stevens mljstevens10@gmail.comApplication Experience• HealthCare Information Management• Electronic Acute and Ambulatory Records• Healthcare IT COTS software (McKesson multiple applications, PACS, Labs, HL7 Interfaces, Pyxis, Talsys Pharmacy Inventory, Lumedx Cath Lab, Iodine software to increase revenues, Echo Provider Credentialing, HL7 Migrations, McKesson HPF/MPF, Midas Upgrades, EPSI 7.5 Upgrade, NextGen, Kronos, G/L. • Medical Device Industry Applications for New Product Development, Marketing, Sales, Manufacturing, Supply Chain, Financials, HR etc. Seibel CRM• Oracle and SQL Server, Remedy• McKesson’s applications OBIX/Awarix/HPF/Paragon, Home Healthcare Clinical Management, PCA/PCON, McKesson HPF/MPF
Dell, Ntt Data & Independent Consulting For Tenet, Ascension , Centegra, Mercy
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Dell, Ntt Data & Independent Consulting For Tenet, Ascension , Centegra, MercyCincinnati, Oh, Us
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Project Manager/ConsultantDell, Ntt Data & Independent Consulting For Tenet, Ascension , Centegra, Mercy Health, Jul 2011 - PresentManage Projects for Mercy Health, Centegra, Lucille Packard Children's Hospital ,Tenet and Ascension Responsible for Project Management at Mercy Health of several active projects ensuring timely delivery of project and service request within Service Level Agreements. Primary point of contact for NTT DATA Project Management Office. Led the successful implementation for ANSOS Nurse Scheduling, EPIC, CBORD, Sunquest Lab, SOFTLAB, HCLL Blood Bank Lab, , GE CPN , Virgin Health Miles, Talyst Pharmacy Inventory, McKesson’s MVP/AWARIX, McKesson HPF/MPF, Meaningful Use Stage 1 and 2, Senior Housing Medicare Data (PCC), Hospital Tube Systems, Medtronic’s Pace Art, Pyxis, EPIC and HL7 Interfaces, Blood Borne SWAT team Zipit’s Communication Device McKesson’s CPACS, Kronos Time Reporting, McKesson’s PCA/PCON and OBIX Fetal Monitoring systems. Implemented for a Network Operation Center (NOC) using NetIQ Operation Center. On-boarded 24 Packard Children's Hospital Associations Clinic offices into the Lucille Packard's Children's Hospital network and standardize 225 client devices with encryption and migrated email accounts on time with exceptional quality. Project Manager at Centegra HealthCare Systems and led the timely implementations for Sunquest Lab 7.1 upgrade, Cactus Upgrade, CareFusion Pyxis Meds, Pyxis Supply, CCE, Robotic Carousel, McKesson Home Healthcare Clinical Management v 13, McKesson’s Paragon V12 upgrade, ICD-10, McKesson HPF/MPF, Midas Upgrades, EPSI 7.5 Upgrade, NextGen application and citrix upgrades version 5.6, Implemented a Share Point Portal for all 49 Tenet Hospitals for improved Cerner support. Implemented CS Stars Risk Management Version 14.5 Enterprise. Implemented Health Stream Echo Credentialing application with Data Migration. Implemented Ever Bridge Mass Notification system for all Tenet Hospitals. Implemented Lumedx Cardio Lab Registry, Iodine and HL7 migrations using Cerner, Meditech and Ensemble
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Program DirectorSlk Mar 2011 - Jul 2011Bangalore, Karnataka, InDirecting SLK America IT Services delivery of Infrastructure and Applications Consultants for several customers in the Cincinnati Area. -
Midwest Regional Service Delivery ManagerJohnson & Johnson 2005 - Nov 2010New Brunswick, Nj, UsManage customer service delivery of IT common processes and day-to-day computer infrastructure services for Ethicon Endo-Surgery Inc, JOM Pharmaceutical Kentucky Logistic Center (KDC), Medical Devices Global Memphis Logistic Center (MLC), and Consumer Olive Branch Logistic Center with a 93% customer satisfaction rating for 2009 and 2010 YTD. Manage over $200 Million dollars in daily Johnson &Johnson (J&J) shipments at 3 large Logistic Centers in the Midwest and support the Ethicon Endo Surgery Inc (EES) Operating Company generating over $4 Billion in annual sales.•Implemented a New Global Hard Drive Encryption technology offering to J&J employees in North America and Europe. Established the software pricing, acquisition of software and associate training and ongoing support processes for the new technology offering. Additional deliverables were developed including data backup and restore encryption process, regional product rollout plans and all project communications. •Directed the Managed Print Services initiative at multiple sites in standardizing network printer; saving over $180,000 annually in printer supplies, reduction in multifunctional printing devices and removal and disposal of 400+ personal printers. •Led the project and implemented for all Computer Infrastructure for the initial startup and ongoing daily operations for JOM Pharmaceutical Kentucky Logistic Center meeting all milestones with no missed shipments or audit findings. Established ITIL processes for the Logistic Center to follow (Incident, Change, Problem)•Led the IT network Infrastructure and compliance improvements at EES, MLC Memphis, KDC and Consumer Olive Branch Logistic Distribution LAN/WAN/Wireless/Switches and Routers up to J&J standards (MPLS, VOIP ready) resulting in cost saving of $300,000 and improved reliability of the network. -
Midwest Regions Infrastructure And Retained Services Manager Johnson & JohnsonEthicon Endo-Surgery Jan 2003 - Jan 2005Raritan, Nj, UsDirected a virtual regional organization in Infrastructure Management for two $3Billion Dollars in Sales Johnson & Johnson operating companies (EES and DePuy). Managed Desktop Services and Infrastructure Management Services for 6000+ end users and over 250 server assets at 7 computer room locations in North America. Accountable for a $23Million expense budget and $3Million capital budget.• Co-led the Midwest Regions implementation of the new Daylight Savings Time changes passed by the US Congress for Desktops, Servers and Databases which needed to be patched, applications tested and remediated in a short period of time once the new law was passed with no business critical application outages. • Co-developed and implemented a regional support model that leveraged 35 associates and standardized technology and processes that significantly reduced operating costs (approx $600,000 annually) and improved customer service from 82% to 90%. • Single point of contact for all audit questions and responses during SOX, FDA and Operating Company audits with no unacceptable audit findings. -
Midwest Regional Database And Infrastructure It ManagerEthicon Endo-Surgery Jan 2001 - Jan 2003Raritan, Nj, Us.Directed a virtual organization in the Infrastructure Management for two $2.5 Billion Dollars in Sales Johnson & Johnson operating companies (EES and DePuy). Managed Desktop Services, Database support and Infrastructure Management for 5000 users, 225 server assets, 300+ Oracle Database Instances at 7 computer room locations in North America and Mexico. Led a regional team of 25 associates in support of the Midwest regional desktop and server infrastructure and was accountable for an $8Million expense budget and $1Million capital budget.• Co-developed and implemented a regional support model that leveraged 25 associates and standardized technology and processes which significantly reduced database operating costs (Approx $500,000 annually) and improved Customer Service from 75 to 82%. • Through leveraging and standardization identified additional cost savings of $500,000 and reduced regional database associates headcount by 50%.
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It Application And Software Engineering ManagerEthicon Inc And Ethicon Endo-Surgery Inc (Division Of Johnson & Johnson) Nov 1986 - Jan 2001UsHeld IT management roles of increasing responsibility providing technology leadership within the Information Management Department supporting (R&D Pipeline, Supply Chain, Manufacturing, Quality and Regulatory, Legal, Licensing & Acquisition and Demand (Sales & Marketing). • Managed selection and implementations of EES applications (Enterprise Resource Planning, Sales and Marketing, Financial Systems) on-time that supported their growing business.• Implemented an EES Field Sales Laptop deployment project and support to EES Field Sales Management that improved efficiencies and availability of real-time information.• Implemented a Global Net Trade Sales System with reporting capabilities that measured the business key performance indicators by Region which helped senior management improve strategy development.• Managed an organization of 20+ Software Engineers and implemented system development lifecycle methodologies and change management controls for all 60+ EES applications which increased uptime availability to over 99+%. • Led the Year-2000 Compliance efforts for all EES databases ensuring compliance with the century change.
Mike Stevens Education Details
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Northern Kentucky UniversityInformation Technology -
Moeller High School
Frequently Asked Questions about Mike Stevens
What company does Mike Stevens work for?
Mike Stevens works for Dell, Ntt Data & Independent Consulting For Tenet, Ascension , Centegra, Mercy
What is Mike Stevens's role at the current company?
Mike Stevens's current role is Project Management | IT Consulting | Healthcare | Manufacturing | Global Talent Management | Outsourcing | IT Management.
What schools did Mike Stevens attend?
Mike Stevens attended Northern Kentucky University, Moeller High School.
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