Michael Stone is a Head of Solutions Architecture @ Chaos Labs at Chaos Labs. He possess expertise in google apps, cloud computing, salesforce.com, sql, microsoft excel and 50 more skills. Colleagues describe him as "Michael Stone is the epitome of a 'Servant Leader' -- he wants to help his team succeed in anyway possible, and he holds them accountable to the expectations that he set with them. He inspires his team to keep learning and to be the best at what they do. He is constantly recognizing his team members' accomplishments. Michael's Stone greatest accomplishment at BetterCloud, in my opinion, was the culture he created on the Support team. A Support Engineer is such a challenging role at any company, and supporting BetterCloud requires strong technical knowledge of many SaaS applications and their APIs. Michael welcomed these challenges, inspired his team to enjoy the work, and to encouraged them to keep learning. Our Customers -literally- RAVE about our support -- it really it fantastic. Our Support team is world class: first response times measured in seconds, strong domain knowledge that goes beyond just the product features, and a fantastic attitude every step of the way. Michael empowered his team to create 'Proactive Support' where by the Support team will reach out to the Customer while they are still in the BetterCloud application when they receive an error. It's the culture that Michael built that makes our Support team so amazing. Even if we published all of our training programs, our KPIs, our processed, and our technologies -- another company still could not replicate what our Support team does each day because they couldn't recreate the same culture that Michael built. Michael went on to start the Expert Advisor Group at BetterCloud, and he applied the same management and leadership principles he did for when leading Support. He still cared fanatically about our Customers' success, he still focused on serving each team member so they could be the best they could be, and he still pushed everyone to learn and grow each day. Hiring Michael Stone is a no-brainer. Do it. You want him on your team. You need him on your team. Michael is in that top 1% of people that I would recommend to anyone for just about any role, and I would stake my entire reputation on the fact that he will succeed at whatever responsibilities you give him."