Mike Suraci Email & Phone Number

San Mateo, California, US

Seattle, WA, US

• Alexa Communications has millions of active customers that use their Echo device for Calling, Drop-in, Announcements and Messaging everyday. We are using a large language model and a suite of conversational AI.
• Responsible for P&L, Engineering, Product, Design, and Business Intelligence.
• 300 team members in 3 countries.

Seattle, WA, US

• Amazon Care provides hybrid healthcare that includes virtual (chat and video) in addition to in-home visits.
• Launched Amazon Care Nationwide within 18 months.
• Grew Product team from 3 to over 35 in less than 2 years.
• Worked with transition team to develop the financial and business analysis which led to OneMedical acquisition.

Seattle, WA, US

General Manager with P&L responsibility. Led team of talented engineering, product management, research science, UX design, and marketing professionals developing the future of personalized style assistance using Artificial Intelligence (AI) and Computer Vision. Launched a new Alexa service, a device (Echo Look), and a mobile app that acts as an AI style.

Seattle, WA, US

• Defined strategic market opportunity for Amazon’s K-12 device and digital content business, collaborating with relevant colleagues across the enterprise.
• Launched Whispercast, a cloud-based content distribution platform in use at more than half of the 250 largest school districts and 80 percent of the top 30 universities in the United States.
• Launched Kindle Accessibility initiative across the Amazon device portfolio, including Amazon Kindle, Amazon Echo, and Amazon Fire.
• As product owner, developed, nurtured and ultimately delivered the product roadmap through the Agile development process, leading a team of seven product and technical program managersto shared success.

Redmond, Washington, US

• Led product planning for all aspects of software and service initiatives around Microsoft HoloLens, a wearable augmented-reality device.
• Partnered with executives and development leaders to establish a team-wide understanding of consumer needs to drive targeted investment priorities.

Redmond, Washington, US

• Drove marketing for Xbox Live business, contributing to aggregated 18 million subscribers and $1 billion in revenue during time in position.
• Launched the Xbox Live application ecosystem as well as Bing Voice search, resulting in a 20 percent increase in the number of Xbox Live users.
• Created a Global PR scorecard for the Kinect for Xbox 360, resulting in a strategic, integrated PR campaign with media placements in targeted outlets. Received internal Gold Star award for team’s results.

Redmond, Washington, US

• Developed and implemented new cross-functional planning process to drive Microsoft’s three-year product strategy for video and music. Received internal Gold Star award for team’s results.
• Created a successful entertainment product plan, which was shared with Microsoft Windows Phone team to help drive further advances in market.
• Developed a successful go-to-market strategy, value proposition, forecast and product roadmap for the launch of Microsoft’s music business. Managed all aspects of business management, including profit and loss..

• Recruited to this start-up software company to create a go-to-market strategy in support of the firm’s flagship product, Soleus™ Mobile Phone Software Platform.
• As product owner, responsible for delivering a product roadmap through Agile development.
• Developed strategic pricing, forecast, positioning, value proposition and messaging platforms to support the product’s success.
• Successfully led team of product planners in developing three-year business and product plan to penetrate new global market segments for Soleus™ v.2.0.
• Served as product ambassador inside and outside of the business, providing presentations to global C-suite clients in Asia, Europe and North America.

Charlotte, North Carolina, US

• Drove all product marketing activities for company’s comprehensive product suite, including RFID, mobile computers, printers, services, scanners, and software solutions.
• Developed comprehensive new product introduction process to support global product releases.
• Aligned functional teams to support process implementation plan, which was rolled out in less than three months.

Dallas, TX, US

• Developed strategy and go-to-market plan for launch of enterprise email into the retail distribution channel. Efforts resulted in revenue projections being exceeded, with an attach rate of more than 25 percent in first.

Dallas, TX, US

• Responsible for company’s retail handset portfolio, including pricing and promotions as well as management of $450 million annual market-development budget.
• Managed relationships and negotiated co-marketing agreements with some of the industry’s largest handset suppliers and media firms, including Nokia, Motorola, Samsung, LG, Sony-Ericsson, SEGA Mobile, Disney.

Dallas, TX, US

• Drove the opportunity analysis and research to create the product plan for AT&T’s wireless portal, mMode™.
• Developed and drove the three-year roadmap and business plan, resulting in company exceeding acquisition goal with attach rate of more than 40 percent in first year.
• Developed patented solution for providing location-based services in a wireless network.

Dallas, TX, US

• Managed team of 20 Support representatives. Promoted to lead support team for the highly technical Wireless Data Support team for the launch of AT&T's wireless data network.

Master Of Business Administration (Mba)

Education record

Bachelor Of Arts (B.A.), Business & Technology Management