Mike Talbott Email & Phone Number

Reno, Nv, Us

Reno, Nv, Us

United States

Test medical notification software for Doctors and Pharmacies to ensure the calls, texts, and emails are sent properly through the software. Ensure Reports generated contain correct information. Test new software updates and test for customer concerns. Experienced with creating test cases in JIRA and Azure DevOps most recently. Work to recreate possible bugs using customer information. Regression testing after major updates to current software. Comfortable testing in a production environment. Lead QA efforts on 100+ production deployments.

Reno, Nevada, United States

Delivering customer orders correctly and as fast as possible while remaining safe driving. Help with FOH and BOH when not on a delivery to ensure customers received correct orders in a timely manner. Wash dishes when not on a delivery and to close the store.

California, United States

Ensuring the modification and development of an in progress website and service is thoroughly tested and stress tested.Clear Bug tickets as they come into the queue and check the current build for issues prior to a software push, during a push , and post launch.Work in team setting closely with other QA members and Developers within the company across the globe. Using JIRA for ticket tracking and test cases as well as bug reports.Supporting other departments usage of Hubspot and any issues that arise out of that.

San Jose , Ca

Tech Support for the Snap-on Diagnostic tools (VERUS, MODIS, SOLUS, ZEUS, Ethos etc). Call center work requiring me to accurately log customer complaints. Attempting to solve customer complaints in the field or requiring the customer send the tool in for physical repairs. Worked to recreate bugs or glitches in the tools based on customer instructions. Work with engineers and techs after tool has been repaired to verify issue has been corrected.

San Francisco Bay Area

Front Counter parts Personnel

Fremont

I load the truck in the morning and make sure all parts are accounted for then head out and deliver the parts to shops all over the bay mainly the south bay. I started as a Valet and was in that position for about 6 months then I moved into the shop as a Lube Tech after 6 more or so months I moved into parts as a Parts Driver

Union Ave

I assisted customers in finding the proper parts to make repairs on their vehicles. I also did minor repairs and installations for customers.

Ensuring customers had a ticket to the suites and keeping basic security issues under control

Gen. Labor

Campbell, Ca

Temporary/Seasonal late night and Overnight crew stocking shelves and cashiering when needed.

Hillsdale

I was a contract worker tasked with removing and repositioning new shelving and gondolas all over the store

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: I was a Grip/Carpenter for the Leigh Drama Club and i attended Thescon in 2011Attended School was an average.

Diesel Mechanics Technology/Technician

Got education in all diesel motors from small car engines all the way up too Full size tractor trailers/semi.